Farhain Mohamad
Madinah Al-Munawwarah
Summary
Executive Assistant and Partnerships Specialist with experience supporting senior leadership through data-driven reporting, project coordination, and compliance oversight. Skilled in stakeholder engagement, policy implementation, and performance analysis across administrative and development functions. Bilingual (Arabic/English) with strong organizational and communication skills. A U.S. citizen ready to relocate to Jeddah/Madinah, KSA and join upon completion of visa processing.
Overview
2025
2025
years of professional experience
Work History
Program Advisor & Developer
TRIO, Federal Program
01.2023 - 01.2025
- Supported Executive Director with 5+ national conferences and 40+ events.
- Delivered advising and outreach to 850+ students annually, improving engagement by 20%.
- Managed confidential student records and ensured accurate federal reporting.
RISE AmeriCorps Member
Federal Program
01.2021 - 01.2023
- Directed 15-member statewide team ensuring 100% compliance and 75% retention.
- Developed 15+ partnerships through targeted outreach.
- Coordinated official visits to the State Capitol & Washington, D.C.
Client Service Representative
Sedgwick Claims Management
2017 - 01.2021
- Managed 70+ client cases weekly, achieving a 95% satisfaction rate.
- Improved claim documentation process efficiency by 15%.
- Resolved escalations via structured risk analysis and stakeholder communication; produced clear documentation and reports.
- Supported portfolio monitoring by tracking SLAs and outcome metrics; raised issues and mitigation steps.
Outreach Intern
Johnson County Public Health
01.2023 - 2023
- Collected and analyzed data impacting three county initiatives.
- Produced compliance reports with 100% accuracy.
Education
Master of Social Work (MSW) - Education systems, compliance, governance; practicum remaining
University of Iowa
Iowa, USA01-2025
Bachelor of Applied Studies - Risk & Crisis Management, Psychology, Gifted Education, Nonprofit Leadership
University of Iowa
Iowa, USA 05-2022
Higher Diploma - Computer Science
Kirkwood Community College
Cedar Rapids, USA05-2020
Skills
-Executive Scheduling & Calendar Management
- Confidential Communication & Record Keeping
- Travel & Meeting Coordination
- Contract & Document Drafting
- Conference & Event Planning
- Microsoft Office / CRM Systems
- Cross-Cultural Communication (Arabic / English / Turkish)
- Prioritization & Independent Judgment
Languages
English - Fluent
Arabic - Fluent
Turkish - Proficient
Timeline
Program Advisor & Developer
TRIO, Federal Program
01.2023 - 01.2025
Outreach Intern
Johnson County Public Health
01.2023 - 2023
RISE AmeriCorps Member
Federal Program
01.2021 - 01.2023
Client Service Representative
Sedgwick Claims Management
2017 - 01.2021
Master of Social Work (MSW) - Education systems, compliance, governance; practicum remaining
University of Iowa
Bachelor of Applied Studies - Risk & Crisis Management, Psychology, Gifted Education, Nonprofit Leadership
University of Iowa
Higher Diploma - Computer Science
Kirkwood Community College
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