Farhan Abdi Ali

• Oversaw all operations of a local educational institution, including staff management, student services, and curriculum oversight.

I have the training and experience of being wheelchair driver and have been serving from march 2025 up to now.

I have been delivering a wonderful service for my clients to help them get what’s it takes to make them have a great service experience.

• - Assisted with inventory management, order processing, and packing operations
• - Monitored floor activity and ensured compliance with safety and productivity standards
• - Supported team operations in a fast-paced warehouse environment

• - Patrolled and monitored premises to prevent theft, vandalism, and unauthorized access
• - Conducted regular security inspections of buildings, entry points, and parking areas
• - Responded promptly to emergencies and collaborated with law enforcement and EMS when required
• - Prepared detailed daily activity and incident reports
• - Provided professional customer assistance while maintaining vigilance and authority

• - Monitored entrances and exits, ensuring safety protocols were followed
• - Responded to alarms and security-related incidents professionally and efficiently
• - Logged daily events and activities accurately for supervisor review

• - Provided comprehensive customer support via phone and in person, including order processing and complaint resolution
• - Directed unresolved issues to appropriate departments for further action
• - Handled administrative tasks such as contract management, change of address records, and service discontinuance orders
• - Calculated service charges, processed payments, and managed billing arrangements
• - Communicated with customers regarding inquiries, claim investigations, and necessary adjustments
• - Maintained accurate records of customer interactions, inquiries, complaints, and resolutions