Farhan Aden
San Diego,United States
Summary
Adaptable recent high school graduate with a strong foundation in mechanical engineering. Proven communication and leadership skills cultivated through diverse roles in service coordination and security. Committed to enhancing customer satisfaction and team efficiency while actively pursuing a career in engineering.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Service Coordinator
Discount Tire
Saint Cloud, Minnesota
05.2025 - Current
- Managed daily schedules for technicians to enhance workflow efficiency and service delivery.
- Coordinated customer service appointments to optimize technician schedules in fast-paced environment.
- Coordinated service schedules and appointments with clients.
- Facilitated clear communication between clients and technicians regarding service details.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Collaborated with management to improve service efficiency and customer satisfaction.
- Trained new team members on service procedures and customer interaction standards.
- Maintained accurate records of customer transactions and service history.
Security Guard Officer
Bald Eagle Security Services
San Diego, United States
05.2023 - Current
- Proven track record of protecting property from theft or damage.
- Secures premises and personnel by patrolling property, and monitoring surveillance equipment, and access points.
- Investigated security breaches and incidents to prevent further occurrences.
- Enforced safety rules and regulations to maintain a secure environment.
- Demonstrated ability to identify suspicious persons and activities, and respond appropriately.
- Inspected property, belongings, deliveries, and merchandise to ensure compliance with security protocols.
- Inspected doors, windows, and gates for potential security breaches.
- Highly skilled in handling emergency situations calmly and quickly.
- Proficiency in maintaining order during special events or emergencies.
- Completes reports by recording observations, information, occurrences, and surveillance activities.
Freight Planner
Pilgrim
Cold Spring, United States
01.2022 - 01.2023
- Analyzed shipment routing and freight costs to identify cost-saving opportunities.
- Scheduled daily shipments from Cold Spring warehouse, managing approximately 100 domestic loads per week.
- Analyzed data to support strategic planning and decision-making processes.
- Collaborated with teams to develop project timelines and resource allocations.
- Coordinated meetings to gather input from stakeholders and ensure alignment.
Auto Body Shop/Assistant
Kenny's Collision Center
San Diego, United States
12.2020 - 12.2021
- Executed preventive maintenance including oil changes, tire rotations, and brake services to ensure vehicle safety and performance.
- Applied primer, basecoat, and clearcoat paint layers to vehicles for a uniform finish.: Applying primer, basecoat, and clearcoat paint layers to vehicles, ensuring a smooth and uniform finish.
- Performed repairs on vehicle bodies, addressing dents, scratches, and damages using specialized tools.: Repairing dents, scratches, and other damages on vehicle bodies, using tools like hammers, dent pullers, and welding equipment.
- Fitted and installed various vehicle trim components, ensuring proper alignment and function. Fitting and installing various vehicle trim components such as moldings, mirrors, door handles, and emblems.
- Conducted battery service through testing, replacing, and maintaining vehicle batteries to optimize reliability.
- Supported production by managing material logistics in production area and assisting warehouse functions.
- Collaborated closely with Producers, Directors, Line Producers, Production Managers and other members of the production team to ensure accurate tracking of expenses.
- Provided guidance on tax credits available in various jurisdictions where productions are filmed or set up office operations.
Production & Material Handler
BD (Becton, Dickinson)
San Diego, United States
01.2019 - 01.2020
- Communicate and advise plant and sales team about drivers scheduled, load delays, drop trailers, etc.
- Maintain and review carrier performance of on-time delivery.
- Maintain drop trailer and plant trailer pools.
- Maintain and develop relationships with plant personnel, carriers, & sales teams.
- Communicated daily with carriers, fostering strong relationships to ensure smooth operations.
- Assist in tracking late and potential late trucks.
- Facilitated resolution of transportation claims for rejected products.
- On call 24/7, via cell phone, to deal with transportation or carrier issues that may arise.
- Executed tasks to enhance team operations and support overall productivity.
Education
High School Diploma - Mechanical Engineering
MAR VISTA HIGH
San Diego, CA12-2020
Skills
- Service Coordination
- Customer Communication
- Team Leadership
- English Fluency
- File and Records Management
- Automotive Mechanical Service
- Preventive Maintenance
- Mechanical Troubleshooting
- Tire & Wheel Service
- TPMS Service
- Wheel Balancing
- Vehicle Inspections
- Hand & Power Tools
- Pneumatic Tools
- Hydraulic Shop Equipment
- Torque Procedures
- Safety Procedures
- Problem Solving
Extracurricular Activities
Soccer Cross Country Track
Certification
- Service Tech Program - Discount Tire University
- Crew Chief Program - Discount Tire University
- Service Coordinator - Discount Tire University
Timeline
Service Coordinator
Discount Tire
05.2025 - Current
Security Guard Officer
Bald Eagle Security Services
05.2023 - Current
Freight Planner
Pilgrim
01.2022 - 01.2023
Auto Body Shop/Assistant
Kenny's Collision Center
12.2020 - 12.2021
Production & Material Handler
BD (Becton, Dickinson)
01.2019 - 01.2020
High School Diploma - Mechanical Engineering
MAR VISTA HIGH