Farhan Iqbal
Lincolnwood,IL
Summary
Excellent verbal and written communication skills that allow me to learn rapidly and efficiently. My motivation and self-discipline boost my potential to succeed in any challenge. Additionally, I am family-oriented and passionate about fitness and cars.
Overview
16
16
years of professional experience
Work History
Store Manager
Napa Auto Parts
Orlando, FL
12.2022 - 12.2024
- Led team of 20+ employees to exceed sales goals and improve customer satisfaction
- Implemented effective inventory management system resulting in decreased costs and increased efficiency
- Trained and mentored staff on product knowledge and customer service skills
- Developed and executed marketing and promotional campaigns to drive store traffic and sales
- Implemented new inventory tracking system, increasing accuracy and efficiency
- Managed inventory levels to prevent stockouts and overstock situations
- Analyzed inventory data to make informed decisions for purchasing and production planning
- Conducted inventory counts for a warehouse with over 2.2 million items
District Manager
Jiffy Lube
Atlanta, GA
12.2020 - 12.2022
- Led a team of store managers across a region, driving sales and optimizing operational efficiency
- Developed and implemented strategies to achieve revenue targets and improve customer satisfaction
- Conducted regular store visits to ensure compliance with company standards and policies
- Analyzed market trends and competitor activity to make informed decisions for continuous improvement
- Developed strategies to streamline processes and improve overall performance
- Developed and maintained budget for department, tracking expenses and making necessary adjustments
- Implemented cost-saving measures, resulting in 10% reduction in overall expenses
- Conducted interviews and coordinated recruitment process for new hires
- Managed employee relations issues and facilitated conflict resolution
- Ensured compliance with labor laws and company policies through audits and training
GM / CO OWNER
Naz Exotic Auto
Ann Arbor, MI
01.2010 - 11.2020
- Led strategic planning and business development initiatives to drive overall company growth
- Managed daily operations, including overseeing staff, finances, and customer relations
- Oversaw approval process for car financing applications, ensuring compliance and customer satisfaction
- Collaborated with dealerships to optimize financing options for customers, facilitating seamless transactions
- Analyzed credit reports to determine risk level and recommend appropriate financing terms
- Conducted vehicle inspections to ensure quality and accuracy
- Managed online auction listings and coordinated vehicle logistics for sale events
- Implemented marketing strategies to drive customer engagement and increase sales
- Developed and delivered comprehensive training programs for new hires
- Utilized various methods, including role-playing and case studies, to enhance learning
- Experience in providing personalized car maintenance services for clients
- Proficient in diagnosing and resolving vehicle issues with efficiency and expertise
- Utilized market research and consumer insights to identify target audiences and tailor messaging
- Managed social media platforms and analyzed performance metrics to optimize engagement and reach
Manager
Zales the Diamond Store
Ann Arbor, MI
12.2011 - 12.2014
- 3 years creating custom jewelry designs for clients, exceeding expectations in quality
- Proficient in gemstone identification and selection for optimal design combinations
- Developed and implemented strategies to streamline operations and improve efficiency
- Managed budgets and resources to optimize performance and profitability
- Oversaw cross-functional projects, ensuring successful execution and delivery within deadline
- Conducted recruitment and selection processes, including interviewing and candidate evaluation
- Developed and implemented training programs to enhance employee skills and performance
Manager
JB Robinson Jewelers
Schaumburg, IL
09.2008 - 12.2011
- Oversaw budgeting, forecasting, and financial reporting for department
- Led team of 10 employees, effectively delegating tasks and fostering teamwork
- Implemented new training program resulting in 20% increase in productivity
- Managed client relationships, resolving issues and ensuring satisfaction
- Developed and implemented customized marketing strategies to drive sales growth
- Provided exceptional customer service, resulting in key client retention and satisfaction
Education
Bachelor Of Business Administration And Management - Business
Washtenaw Community College
Ann Arbor, MI09.2009
Automotive Technology -
UTI
Lisle, IL01.2007
High School Diploma -
Rosevelt High
09.2004
Skills
- Excellent verbal and written communication skills
- Issue and conflict resolution
- Excellent organizational skills that allows me to be multi-tasked without losing site of the projects
- Self-motivated, goal oriented, high-energy attitude
- High-end fashion knowledge
- Customer satisfaction and service
- Store maintenance
- Time management
- Operations management
- Bilingual in Urdu, Hindi and Arabic
Additional Information
Class A drivers License, Born US Citizen
Timeline
Store Manager
Napa Auto Parts
12.2022 - 12.2024
District Manager
Jiffy Lube
12.2020 - 12.2022
Manager
Zales the Diamond Store
12.2011 - 12.2014
GM / CO OWNER
Naz Exotic Auto
01.2010 - 11.2020
Manager
JB Robinson Jewelers
09.2008 - 12.2011
High School Diploma -
Rosevelt High
Bachelor Of Business Administration And Management - Business
Washtenaw Community College
Automotive Technology -
UTI