Farhan M Nihal
Buffalo,New York
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Amazon, showcasing exceptional multitasking and problem-solving abilities. Excelled in team leadership and quality control, significantly reducing product damage rates. Demonstrated adaptability and attention to detail, mastering diverse roles to meet evolving business needs.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon
08.2024 - Current
- Streamlined order processing by implementing efficient picking and packing techniques.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed safety protocols to minimize workplace accidents.
Restaurant Cashier
Alibaba
03.2023 - 06.2024
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Education
Associate of Science - Information Technology
Erie Community College
Buffalo, NY12-2025
Skills
- Teamwork and collaboration
- Multitasking and organization
- Inventory maintenance
- Quality control
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Team leadership
- Attention to detail
Timeline
Fulfillment Associate
Amazon
08.2024 - Current
Restaurant Cashier
Alibaba
03.2023 - 06.2024
Associate of Science - Information Technology
Erie Community College
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