Farhan Salad

• Recruited and managed drivers, ensuring a skilled and reliable team.
• Handled all necessary documentation, maintaining compliance and organization.
• Established and maintained communication with brokers, other companies, and delivery/pickup sites.
• Managed dispatching operations, coordinating logistics efficiently.
• Oversaw insurance and other managerial aspects, ensuring smooth operations and risk management.
• Developed strong partnerships with key industry players, contributing to an increased market presence.
• Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.

• Enhanced network security by implementing advanced threat detection and prevention systems.
• Improved incident response times by developing and maintaining cybersecurity playbooks for common attack scenarios.
• Increased overall system resilience by identifying and mitigating single points of failure within the organization''s infrastructure.
• Coordinated cross-departmental efforts to establish a unified approach towards information security management within the organization.
• Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
• Performed risk analyses to identify appropriate security countermeasures.

• Managed Over 105 new client cases of a persons with refugee status's resettlement period.
  ● Sustained years long partnerships with 12+ property managers in the Twin Cities area to provide community-centered and affordable housing.
  ● Developed a comprehensive knowledge base of 6 to 8 social service providers operating in
  fields including but not limited to public financial assistance, schools, clinics, & housing.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.

Ensured Over 10+ team members were trained, supervised, and supported by providing accurate and
accessible information of refugees, immigrants, and stateless; in accordance with the
requirements of IOM.
● Coordinated weekly meetings to manage workloads through assignment of tasks and screening
duties and periodically reviewing, analyzing the efficiency, and quality of workload distribution.
● Aided in originating system security plans, standard operating procedures, and security test
plans to ensure security requirements were followed.
● United with a team of 6+ to ensure document control and accountability for programs was in
support of mission requirements.

• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.