Farheen Dhaly
Fuquay-varina,NC
Summary
Reliable sales manager with extensive technical knowledge and a strong foundation in customer service. Believes in managing through example, offering sales representatives the tools they need to succeed and putting the customer first. works hard to make sure that each sales situation is beneficial to the client and the company
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Manager
AT&T
01.2012 - Current
- As Store Manager, drove sales, oversaw multiple employees, handled reports, contract batching, cash and manage inventory, I also helped open stores that were newly acquired by the company
- From remodeling, refurnishing, merchandising, ordering & setting up collateral and training new employees that were to be placed in various locations of the company
- I worked closely with my District Manager who widened my skills by teaching me about managing managers, systems networking and managing employee comp
Shift Supervisor
Rite Aid
01.2008 - 01.2012
- Provide direction and assistance in completion of daily merchandise and operating tasks
- Assist customers with their shopping needs, handle all customer transactions in a timely manner and respond to customer complaints and concerns with a sense of urgency
Education
Associate Degree -
wake tech community college
01.2012
CNA Certification - undefined
01.2012
High School Diploma - undefined
Apex high school
01.2008
Skills
- Communication
- Multitasking
- Prioritizing
- Organization
- Technical skills
- Interpersonal skills
- Initiative and problem-solving abilities
- Dependability
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Bengali
Full Professional
Timeline
Manager
AT&T
01.2012 - Current
Shift Supervisor
Rite Aid
01.2008 - 01.2012
CNA Certification - undefined
High School Diploma - undefined
Apex high school
Associate Degree -
wake tech community college
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