Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faria AHMED

Baltimore,MD

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Representative

American Armor
Baltimore, MD
03.2022 - 06.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Sales Associate

RK Jewelers
Temple Hills, MD
10.2020 - 06.2021

Salesperson

Rk Jewelers
Springfield, VA
11.2019 - 09.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.

Account Executive

Uipm Bangladesh
Dhaka, Bangladesh
01.2017 - 10.2019
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.

Education

Honors - Accounting

National University of Bangladesh
Dhaka Bangladesh
07.2015

Bcic College
Dhaka Bangladesh
06.2012

Skills

  • Lead Prospecting
  • Consultative Sales Strategies
  • B2B Sales
  • Inside and Outside Sales

Timeline

Sales Representative

American Armor
03.2022 - 06.2023

Sales Associate

RK Jewelers
10.2020 - 06.2021

Salesperson

Rk Jewelers
11.2019 - 09.2020

Account Executive

Uipm Bangladesh
01.2017 - 10.2019

Honors - Accounting

National University of Bangladesh

Bcic College
Faria AHMED