Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
Generic

Farian Ahmed

Warren,USA

Summary

Information Technology student currently pursuing an Associate Degree at Macomb Community College, with plans to transfer to Wayne State University to complete a Bachelor of Science in Information Technology. Gaining foundational knowledge in programming, cybersecurity, and general business practices. Reliable, eager to learn, and looking for opportunities to gain hands-on experience in the IT field.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dave's Hot Chicken
10.2022 - Current
  • Guided customers in finding products by effectively addressing inquiries and offering personalized recommendations.
  • Executed high-quality service delivery by leveraging strong communication and engagement skills.
  • Executed cash handling procedures, verifying transaction accuracy and implementing measures to prevent shortages.
  • Managed daily shift activities to maintain operational standards and enhance productivity.
  • Gained comprehensive training in managing daily operations and enhancing team performance in assistant general management role.
  • Conducted regular inventory assessments and facilitated timely store orders to maintain stock levels.

Cashier

Tim Hortons
04.2022 - 10.2022
  • Accurately processed business transactions through POS systems and saved significant amount of time.
  • Delivered outstanding customer service through active listening and problem-solving resulting customer retention.
  • Managed cash, checks, and card transactions efficiently.

Education

Bachelor of Science - Information Technology

Wayne State University
12-2028

Associate Degree - Information Technology

Macomb Community College
Warren, MI
01-2026

Skills

  • Proficient in Microsoft Office
  • Adobe Photoshop
  • Skilled in communication
  • Problem solver
  • Team development
  • Organizer
  • Strategic leadership

Accomplishments

  • Completed coursework in digital security and learned how to protect online information.
  • Gained experience working in team projects and presenting results clearly in class.
  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.

LANGUAGES

English
Hindi
Bengali
Urdu

Timeline

Shift Leader

Dave's Hot Chicken
10.2022 - Current

Cashier

Tim Hortons
04.2022 - 10.2022

Associate Degree - Information Technology

Macomb Community College

Bachelor of Science - Information Technology

Wayne State University