Farian Ahmed
Warren,USA
Summary
Information Technology student currently pursuing an Associate Degree at Macomb Community College, with plans to transfer to Wayne State University to complete a Bachelor of Science in Information Technology. Gaining foundational knowledge in programming, cybersecurity, and general business practices. Reliable, eager to learn, and looking for opportunities to gain hands-on experience in the IT field.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dave's Hot Chicken
10.2022 - Current
- Guided customers in finding products by effectively addressing inquiries and offering personalized recommendations.
- Executed high-quality service delivery by leveraging strong communication and engagement skills.
- Executed cash handling procedures, verifying transaction accuracy and implementing measures to prevent shortages.
- Managed daily shift activities to maintain operational standards and enhance productivity.
- Gained comprehensive training in managing daily operations and enhancing team performance in assistant general management role.
- Conducted regular inventory assessments and facilitated timely store orders to maintain stock levels.
Cashier
Tim Hortons
04.2022 - 10.2022
- Accurately processed business transactions through POS systems and saved significant amount of time.
- Delivered outstanding customer service through active listening and problem-solving resulting customer retention.
- Managed cash, checks, and card transactions efficiently.
Education
Bachelor of Science - Information Technology
Wayne State University
12-2028
Associate Degree - Information Technology
Macomb Community College
Warren, MI01-2026
Skills
- Proficient in Microsoft Office
- Adobe Photoshop
- Skilled in communication
- Problem solver
- Team development
- Organizer
- Strategic leadership
Accomplishments
- Completed coursework in digital security and learned how to protect online information.
- Gained experience working in team projects and presenting results clearly in class.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
LANGUAGES
English
Hindi
Bengali
Urdu
Timeline
Shift Leader
Dave's Hot Chicken
10.2022 - Current
Cashier
Tim Hortons
04.2022 - 10.2022
Associate Degree - Information Technology
Macomb Community College
Bachelor of Science - Information Technology
Wayne State University