Results-driven Operations Manager with 16 years of experience driving business growth, improving efficiency, and increasing customer satisfaction. Proven track record of:
- Developing and implementing strategic plans to achieve business objectives
- Optimizing processes to improve productivity and reduce costs
- Leading and managing high-performing teams to achieve operational excellence
- Building and maintaining strong relationships with customers, stakeholders, and team members
Skilled in operational strategy, process improvement, team management, and change management.