Farid Hassan
Cary,NC
Summary
Dynamic operations manager with a proven track record in customer service, inventory management, and staff training. Ready to drive efficiency and enhance business outcomes in a fast-paced environment.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Redmill Quick Stop
Durham, NC
01.2018 - 01.2025
- Managed daily operations, ensuring efficient workflow and optimal customer service.
- Developed and implemented marketing strategies to increase store visibility and sales.
- Oversaw inventory management, maintaining stock levels and minimizing waste.
- Trained and mentored staff, fostering a collaborative work environment.
Events Server/Bartender
Soho House New York
New York, NY
01.2013 - 01.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring a high level of guest satisfaction.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Change and alter venues to accommodate client needs
Server/Bartender
Spice Market Restaurant
New York, NY
01.2011 - 01.2013
- Delivered exceptional customer service in high-volume restaurant environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge and restaurant protocols.
- Managed multiple tables simultaneously while maintaining attention to detail.
Education
Associate of Arts - Liberal Arts
Queensborough Community College
Oakland Gardens, NY01-2013
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Relationship management
- Inventory management
- Vendor negotiation
Timeline
Owner/Operator
Redmill Quick Stop
01.2018 - 01.2025
Events Server/Bartender
Soho House New York
01.2013 - 01.2018
Server/Bartender
Spice Market Restaurant
01.2011 - 01.2013
Associate of Arts - Liberal Arts
Queensborough Community College