Hi, I’m
Farkhunda Qasim
San Jose,CA
Summary
Skilled community and social service specialist with solid history of success in promoting activism, leading program operations, and garnering grass-roots support. Focused on speaking out against problems and teaching young people important world-changing skills.
Overview
5
years of professional experience
Work History
Housing Choices And Affordable Communities
Housing Coordinator
01.2024 - Current
Job overview
- Assessed tenant eligibility for housing assistance programs based on established criteria.
- Maintained accurate records and documented client data in company databases.
- Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
- Made referrals to utilize community resources for resident's needs.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Organized and maintained accurate records of housing contracts, leases, and rental agreements.
- Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
IHSS In Home Support Services
Care Giver
01.2022 - Current
Job overview
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored clients' overall health and well-being and noted significant changes.
Public Consulting Group, Inc.
Case Manager
01.2022 - 12.2023
Job overview
- Utilized case management software and databases for efficient information tracking.
- Assisted individuals with eligibility for available benefits.
- Maintained accurate case records and documentation according to agency guidelines.
- Attended court hearings as a representative of the organization when needed.
- Monitored client progress through regular follow-ups and case reviews.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Amazon.Inc
Manager's Assistant
01.2020 - 11.2021
Job overview
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Ensured compliance with company policies regarding confidentiality of sensitive information.
Education
Mission CollegeSanta Clara, CA
Associate of Science from Nursing
02-2024
Grossmont CollegeEl Cajon, CA
Associate of Science
01-2021
Skills
- Basic life support
- Case management
- Effective communication
- Affordable Housing Knowledge
- Social services
- Organizational skills
- Attention to detail
- Adaptability
Languages
English
Professional
Persian
Professional
Dari
Professional
Hindi
Professional
Urdu
Professional
Pashto
Limited Working
Education and Training
other,true,other
Timeline
Housing Coordinator
Housing Choices And Affordable Communities
01.2024 - Current
Care Giver
IHSS In Home Support Services
01.2022 - Current
Case Manager
Public Consulting Group, Inc.
01.2022 - 12.2023
Manager's Assistant
Amazon.Inc
01.2020 - 11.2021
Grossmont College
Associate of Science
Mission College
Associate of Science from Nursing
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