Farnush Danesh
Los Angeles,CA
Summary
Dynamic hospitality professional with extensive experience at The Ebell, excelling in event coordination and staff management. Proven ability to enhance guest experiences through exceptional customer service and meticulous attention to detail. Bilingual in Farsi, adept at multitasking in high-volume environments while fostering a collaborative team atmosphere.
Overview
10
10
years of professional experience
Work History
Banquet Caption / Server
The Ebell
11.2017 - 09.2023
- Coordinate with event host on all aspects of the banquet function
- Oversee detail of events
- Assign duties for all banquet staff
- Observing guests and fulfilling additional requests
- Arrive early for event setup and remain until event break down
- Ensuring communication between all staff
- Recruiting and training all new banquet staff members
- Welcoming guests, greeting and serving when necessary
- Solve client complaints
- Clean, clear and stage tables between courses
Hostess
Mastro’s Ocean Club
04.2018 - 08.2019
- Greeting and seating guests
- Address guest inquiries and address any concerns
- Assisting guest with reservation via phone and in person
- Organize reservations and walk-in parties to maximize seating
- Keep hostess area clean and orderly
Server
The Spot
05.2013 - 03.2018
- Guide guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
- Precisely describe menu items and special offerings
- Buss, clear, clean, and set tables when support staff are backed up
- Appropriately suggested additional items to customers to increase restaurant sales
- Skillfully anticipated and addressed guests’ service needs
- Maintained dining room in clean, neat, and stocked fashion
- Managed closing duties, including restocking items, clearing tables, cleaning counters, floors and storage areas
Skills
- Exceptional customer service
- Event coordination
- Staff Management
- High volume dining
- Multitasking
- Attention to detail
- Menu knowledge
- Guest engagement
Languages
Farsi
Full Professional
Timeline
Hostess
Mastro’s Ocean Club
04.2018 - 08.2019
Banquet Caption / Server
The Ebell
11.2017 - 09.2023
Server
The Spot
05.2013 - 03.2018
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