Farouk Abou Zeid
Brooklyn,NY
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2
2
years of professional experience
Work History
Account Manager
Prime Roots
New York, NY
02.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Territory Manager
CornerUp
New York, NY
06.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Trained and mentored sales representatives in sales techniques and strategies.
- Managed over 500 accounts within the Metropolitan territory.
Account Manager
CornerUp
New York, NY
12.2022 - 06.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Handled 300+ Accounts and achieved $350,000 in sales month over month -%30-%40 of company's sales-
Business Development Manager
CornerUp
New York, NY
03.2022 - 12.2022
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
BBA - Sales, Merchandising, And Marketing
Brooklyn College of The City University of New York
07.2023
Skills
- Contract Negotiation
- Issue Resolution
- Budget Management
- Staff Training
- Relationship Building
- Business Development and Planning
- Market Research
- Business Growth
- Goal Setting
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Additional Information
A previous business owner who started his own business at the age of 16. I operated and handled responsibilities such as reviewing sales, develop sales & marketing strategies, creating business plan. I was able to generate a $4,000 in daily sales, $28,000 in weekly sales, $120,000 in monthly sales, $2,800,000 in yearly sales.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager
Prime Roots
02.2024 - Current
Territory Manager
CornerUp
06.2023 - Current
Account Manager
CornerUp
12.2022 - 06.2023
Business Development Manager
CornerUp
03.2022 - 12.2022
BBA - Sales, Merchandising, And Marketing
Brooklyn College of The City University of New York