Faroule Raymond
Brooklyn,NY
Summary
Client-focused healthcare professional with extensive experience in direct support, behavioral health services, case management, and crisis intervention. Expertise in support planning, medication administration, patient safety, and vital-sign monitoring. Proven ability to collaborate with healthcare teams, conduct home visits, and address clinical concerns, enhancing client dignity and quality of life through compassionate care.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Care Manager/ QIDP
Advance Care Alliance
Brooklyn, NY
10.2025 - Current
- Coordinated care plans for clients with diverse needs and conditions.
- Conducted assessments to identify service requirements for individuals.
- Collaborated with healthcare providers to ensure comprehensive support services.
- Facilitated communication between clients, families, and service providers.
- Advocated for client rights and access to necessary resources.
- Ensured that all documentation is completed accurately according to state regulations.
- Assisted clients in developing and achieving short-term and long-term goals.
- Served as a liaison between clients' families and community agencies providing services to them.
Direct Support Assistant
OPWDD-DDSO
Brooklyn, NY
01.2024 - Current
- Monitored clients' medication needs, coordinating with pharmacies for timely refills to ensure adherence to treatment plans.
- Facilitated social engagement and community participation activities to enhance clients' quality of life and foster connections.
- Serve meals and assist individuals with mobility or disabilities during eating.
- Provide emotional support, encouragement, and direct assistance to individuals receiving services.
- Facilitate social engagement and community participation activities.
- Maintain accurate records of services provided, medications administered, and changes in clients' behavior or condition.
- Provided emotional support and direct assistance to individuals, promoting their well-being and independence.
Care Specialist / Case Manager
Catholic Charities Neighborhood Services
Queens, NY
12.2021 - 08.2024
- Maintained detailed records and case notes to ensure effective service tracking and continuity of care.
- Conducted home visits to assess the safety of clients' living environments.
- Collaborated with physicians, social workers, and other healthcare providers to support comprehensive care.
- Conducted initial intake interviews to accurately assess client needs, goals, and available support resources.
- Followed up with discharged clients to support continued care.
- Monitored and evaluated client progress and adjusted treatment plans.
- Collaborated with physicians, social workers, and other healthcare providers to coordinate comprehensive care plans.
Crisis Counselor
FEMA-Catholic Charities Neighborhood Services
Brooklyn, NY
03.2021 - 12.2021
- Managed a 24-hour crisis hotline and provided emotional support to individuals experiencing crises.
- Assessed client risk to determine appropriate levels of care, ensuring timely support.
- Coordinated referrals and follow-up services to connect clients in crisis with necessary resources.
- Participated in supervision to review and improve case interventions.
- Maintained detailed and confidential client records to document interactions and interventions for effective case management.
- Assisted clients in identifying community resources, including housing assistance and employment opportunities.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, Arizona 03.2025 - 09.2026
Bachelor of Arts - Psychology
Medgar Evers College
Brooklyn, NY 09.2015 - 01.2021
Skills
- Case Management
- Crisis management
- Patient Safety & Support
- Medication management
- Behavioral Health Support
- Support planning
- Activities of Daily Living Support
- Clinical documentation
- Resource coordination
- HIPAA Compliance
- Interdisciplinary teamwork
- Autism Spectrum Disorders
- Active Listening
- Social & Communication Skills Development
Languages
Haitian Creole, Native/Bilingual
Certifications And Professional Training
Haitian Creole, Native/Bilingual
Timeline
Care Manager/ QIDP
Advance Care Alliance
10.2025 - Current
Master of Science - Psychology
Grand Canyon University
03.2025 - 09.2026
Direct Support Assistant
OPWDD-DDSO
01.2024 - Current
Care Specialist / Case Manager
Catholic Charities Neighborhood Services
12.2021 - 08.2024
Crisis Counselor
FEMA-Catholic Charities Neighborhood Services
03.2021 - 12.2021
Bachelor of Arts - Psychology
Medgar Evers College
09.2015 - 01.2021