FARRAH IVORY
Summary
Dynamic professional with over 20 years of proven success in luxury retail sales, client relationship management, and collaborative team environments. Recently expanded expertise into education and environmental outreach, demonstrating exceptional communication, organizational, and program delivery skills. As a Licensed Real Estate agent, consistently builds trust while surpassing goals and delivering outstanding experiences across diverse industries. A steadfast commitment to excellence and adaptability drives continuous growth and success in every endeavor.
Overview
25
25
years of professional experience
Work History
Teacher Assistant
Dallas Independent School District, DISD
01.2024 - 08.2025
- Supported classroom management by fostering a positive learning environment for diverse student needs.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers in developing and implementing lesson plans to enhance student engagement.
Environmental Coordinator
Cornerstone Staffing
11.2021 - 11.2022
- Scheduled, promoted, and delivered educational programs virtually and in person for various community groups.
- Managed the distribution of educational materials through public kiosks.
- Developed and implemented environmental management systems to ensure compliance with regulations.
- Coordinated sustainability initiatives, enhancing organizational awareness and participation in environmental programs.
Sales Associates
Neiman Marcus
01.2016 - 08.2021
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Designer Sunglasses Specialist/Personal Stylist
Nordstrom
11.2005 - 01.2016
- Consistently exceeded monthly and annual sales goals, achieving "All-Star"and "Pacesetter" recognition.
- Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
- Promoted to Personal Stylist in 2012, where responsibilities expanded to include a personalized shopping experience.
- Coordinated shopping excursions with clients and hand-selected apparel, footwear and accessories to complement body style, fashion choice and overall appearance.
- Designed innovative visual merchandising displays to enhance customer engagement and drive sales.
Sales Associates
Macy's
03.2000 - 11.2005
- Maintained extensive product knowledge to assist customers in making informed purchasing decisions.
- Executed visual merchandising strategies to enhance store presentation and maximize sales potential.
- Developed strong relationships with clients, utilizing personalized service techniques to enhance customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Science - Business Administration
Brookhaven College
Dallas, TXSkills
- Highly experienced professional with over seventeen years in sales, known for deep product knowledge, customer service, and a track record of driving satisfaction and sales Recent experience as an Environmental Coordinator with a strong focus on community outreach and environmental education
- Relationship building
- Computer skills
- Excellent customer service
- Clerical support
- Problem-solving aptitude
- Sales support
- Cross-selling and upselling
- Luxury market expertise
- Personal styling aptitude
- Critical thinking
- Data entry
- Order processing
- Schedule coordination
- Recordkeeping
- Event planning
- Reliable and punctual
- Money handling
- Verbal/written communication
- Stocking and receiving
- Guest relations
- Visual merchandising proficiency
- Processing payments
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking and organization
Achievements
Licensed Real Estate Agent: Acquired in August 2021, Designer Sunglasses Specialist: 2007-2012, Promoted to Personal Stylist: 2012, Pacesetter: 2012, All-Star: 2010
Timeline
Teacher Assistant
Dallas Independent School District, DISD
01.2024 - 08.2025
Environmental Coordinator
Cornerstone Staffing
11.2021 - 11.2022
Sales Associates
Neiman Marcus
01.2016 - 08.2021
Designer Sunglasses Specialist/Personal Stylist
Nordstrom
11.2005 - 01.2016
Sales Associates
Macy's
03.2000 - 11.2005
Associate of Science - Business Administration
Brookhaven College
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