Farrah Marcino
Toronto
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Office Manager
Gil Thermes Fence Co.
12.2022 - 01.2025
- Oversaw office inventory activities by ordering, stocking and receiving shipments.
- Opened and closed location, and monitored shift changes to uphold successful operations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise and customer service skills to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Created estimates, invoices, and sales receipts to send to customers, along with handling all other forms of paperwork.
- Filed for all permits and utility calls for upcoming jobs.
Paraprofessional
Steubenville City Schools
08.2017 - 12.2022
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
Server
Primanti Bros
10.2023 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Associate of Arts -
Eastern Gateway Community College
Steubenville, OH07-2022
Skills
- Documentation and control
- Customer service
- Scheduling coordination
- Financial reporting
- Project management
- Organizational skills
- Office management software
- Office administration
- Educational assistance
- Group and individual instruction
- Helping students with special needs
- Team member support
Timeline
Server
Primanti Bros
10.2023 - 09.2024
Office Manager
Gil Thermes Fence Co.
12.2022 - 01.2025
Paraprofessional
Steubenville City Schools
08.2017 - 12.2022
Associate of Arts -
Eastern Gateway Community College
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