Farrah M. Osne

Assisted students and parents in navigating federal student aid processes, ensuring accurate and timely support.

Guided students and parents through applications in regards to their student loans in a quick time efficient manner.

• Obtained demographic and financial information from consumers in accordance with center policies and procedure to support billable/collectible accounts

• Assisting in facilitating communication between the patient, physicians, nurses, and other healthcare staff to ensure protocol guidelines are being adheres
• Reviewing medication orders and prescriptions and organizing medications for dispensing
• Worked on special projects to improve companies overall care to patients

• Provide telephone outreach to patients, providers, health insurance companies and pharmacies to discuss opportunities for optimizing medication use or other opportunities for improvement of healthcare

• Provided guest services and relations through guest communication and customer service via telephone
• Provided professional customer service to families and visitors and handled emergent and emotional situations accordingly