Summary
Overview
Work History
Education
Skills
Timeline
Generic

Farrah Moussa

West Bloomfield,MI

Summary

Motivated Assistant Leader with about 4 years of experience at Lifetime as Head swim coach, Program supervisor and assistant lead. A strong background in swimming and fitness with leadership, team management, and customer service expertise. Proven track record of overseeing daily operations, improving team performance, and enhancing customer satisfaction. Skilled in training and mentoring staff, managing schedules, and ensuring a safe, welcoming environment for all members. Good at problem-solving, conflict resolution, and implementing effective strategies to achieve business goals. Passionate about promoting health and wellness, and committed to fostering a positive atmosphere for both staff and members.

Overview

4
4
years of professional experience

Work History

Assistant Aquatics Leader

Lifetime
05.2024 - Current
  • Mentored junior staff members, helping them achieve their goals in their position.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Assisted with new hire processing and existing training programs.
  • Led team by answering complex customer questions and mentoring personnel one-on-one.
  • I coordinate my swim lesson employee schedule and oversee their lessons.



Aquatics Program Supervisor

Lifetime
07.2021 - 05.2024
  • Coached team members on productivity strategies to accomplish challenging goals.
  • I helped with inservise planning and helping my manager lead.
  • As a supervisor I did swim instructor evaluations and helped them learn how to achieve better skills and accomplish their goals as instructors for the swimmers.

Head Swim Coach

Lifetime
03.2021 - 03.2024
  • Improved meet results by analyzing races and providing specific, actionable feedback to individual swimmers.
  • Successfully prepared athletes for swim meets for USA, including state meet!
  • Collaborated with assistant coaches to ensure consistency in coaching methods and goal-setting for swimmers.
  • Accommodating swim sets for swimmers to meet their direct goals.
  • Adapted teaching techniques to different learning styles.
  • Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
  • I made sure kids lived healthier and happier lives! Moving them in a positive direction every practice!


Education

High School Diploma -

West Bloomfield Highschool
West Bloomfield

Skills

  • Relationship building
  • Conflict resolution
  • Strategic planning
  • Motivating teams
  • Sales
  • Teaching swim lessons
  • problem solving

Timeline

Assistant Aquatics Leader

Lifetime
05.2024 - Current

Aquatics Program Supervisor

Lifetime
07.2021 - 05.2024

Head Swim Coach

Lifetime
03.2021 - 03.2024

High School Diploma -

West Bloomfield Highschool
Farrah Moussa