Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Farrah Murray

Summary

As a staff pharmacist at CVS, I leverage my PharmD degree and 20 years of pharmacy experience to provide high-quality care and service to our customers and community. I am certified in immunization administration and skilled in dispensing medications with meticulous accuracy, preventing errors and ensuring safety. I am also proficient in educating patients about drug interactions and health conditions, communicating effectively with diverse audiences and healthcare professionals, and resolving insurance rejections and prior authorizations efficiently. I have received multiple awards for my dedication, leadership, and excellence, including the CVS Paragon Award and the District Customer Service Award. I am passionate about pharmacy and eager to learn new skills and embrace new challenges.

I hold active licenses in both Texas and Maryland.

Overview

19
19
years of professional experience

Work History

Staff Pharmacist

CVS
05.2018 - Current


  • Improve patient care by ensuring precise medication dispensing and offering comprehensive guidance regarding drug utilization, managing and minimizing side effects, and interactions between drugs.
  • Optimize pharmacy operations through implementing effective management systems to decrease medication errors and mentoring others to achieve similar outcomes.
  • Effortlessly collaborate with healthcare professionals to craft tailored medication plans, ensuring the best possible outcomes for patients.
  • I facilitate decreased patient wait times by leveraging advanced pharmacy technology and conducting comprehensive technician training, ensuring efficient patient care is the priority.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Proficient in inventory management, precise cycle counts, and ensuring accurate ordering and stock maintenance within our pharmacy.
  • Capable of efficiently conducting regulatory audits and managing various proficiencies.
  • I cultivate a positive workplace culture by promoting open communication among team members and setting an example through a professional and positive attitude.
  • Can navigate prior authorization procedures, address challenges and identify solutions to facilitate patients' access to prescribed medications.
  • I have expertise in utilizing ICD-9 coding specifically for Medicare billing procedures.
  • Can design and execute strategies for managing drug utilization and enhancing quality improvement initiatives.
  • Knowledgeable about medication adherence practices and influential practices to guide patients to consistently follow prescribed medication practices.
  • Administering immunizations while effectively communicating with patients to elevate awareness around pharmacy health services.
  • I adhere to pharmacy policies, procedures, and regulations. Additionally, I am deeply committed to upholding the ethics of pharmacy practice.

Pharmacy Manager

CVS
05.2015 - 05.2018
  • Skillful in guiding and inspiring a team, cultivating a supportive work atmosphere, and optimizing operational effectiveness.
  • Capable of managing a high volume pharmacy, encompassing inventory control, regulatory adherence, workflow streamlining, and maintaining a clean work environment.
  • Compliant with pharmacy regulations, ensuring adherence to legal requirements and the upkeep of essential licensing.
  • Served as a preceptor to train, mentor, and advance the skills and knowledge of pharmacy staff and pharmacy students.
  • Conduct regular staff meetings to share company updates, policy changes, and generate ideas to enhance the performance of the pharmacy.
  • Dedicated emphasis on patient care, counseling, medication usage, minimizing side effects, and encouraging adherence to prescribed treatment plans.
  • Skillful in strategically scheduling and budgeting for pharmacy staffing, resulting in well planed financial management and effective expense control to maintaining pharmacy's profitability.
  • Collaborated effectively and amicably with healthcare professionals, staff, and patients, while nurturing relationships to facilitate clear and impactful healthcare communications.
  • Proficient in problem solving and confident decision making. Capable to identify and analyze issues, enabling informed decisions to address challenges in the pharmacy environment.
  • Skilled at using pharmacy software, tech, and automation systems to streamline processes and enhance efficiency in the pharmacy.
  • A dedicated focus on delivering exceptional customer service , ensuring a positive experience for patients and customers, setting an example, and imparting the correct behaviors within pharmacy staff.
  • Capable of efficiently conducting regulatory audits and managing various proficiencies.
  • I cultivate a positive workplace culture by promoting open communication among team members and setting an example through a professional and positive attitude.
  • Can navigate prior authorization procedures, address challenges and identify solutions to facilitate patients' access to prescribed medications.
  • I have expertise in utilizing ICD-9 coding specifically for Medicare billing procedures.
  • Can design and execute strategies for managing drug utilization and enhancing quality improvement initiatives.
  • Knowledgeable about medication adherence practices and influential practices to guide patients to consistently follow prescribed medication practices.
  • Administering immunizations while effectively communicating with patients to elevate awareness around pharmacy health services.
  • I adhere to pharmacy policies, procedures, and regulations. Additionally, I am deeply committed to upholding the ethics of pharmacy practice.

Pharmacy Manager

CVS
08.2004 - 05.2015
  • Skillful in guiding and inspiring a team, cultivating a supportive work atmosphere, and optimizing operational effectiveness.
  • Capable of managing a high volume pharmacy, encompassing inventory control, regulatory adherence, workflow streamlining, and maintaining a clean work environment.
  • Compliant with pharmacy regulations, ensuring adherence to legal requirements and the upkeep of essential licensing.
  • Served as a preceptor to train, mentor, and advance the skills and knowledge of pharmacy staff and pharmacy students.
  • Conduct regular staff meetings to share company updates, policy changes, and generate ideas to enhance the performance of the pharmacy.
  • Dedicated emphasis on patient care, counseling, medication usage, minimizing side effects, and encouraging adherence to prescribed treatment plans.
  • Skillful in strategically scheduling and budgeting for pharmacy staffing, resulting in well planed financial management and effective expense control to maintaining pharmacy's profitability.
  • Collaborated effectively and amicably with healthcare professionals, staff, and patients, while nurturing relationships to facilitate clear and impactful healthcare communications.
  • Proficient in problem solving and confident decision making. Capable to identify and analyze issues, enabling informed decisions to address challenges in the pharmacy environment.
  • Skilled at using pharmacy software, tech, and automation systems to streamline processes and enhance efficiency in the pharmacy.
  • A dedicated focus on delivering exceptional customer service , ensuring a positive experience for patients and customers, setting an example, and imparting the correct behaviors within pharmacy staff.
  • Capable of efficiently conducting regulatory audits and managing various proficiencies.
  • I cultivate a positive workplace culture by promoting open communication among team members and setting an example through a professional and positive attitude.
  • Can navigate prior authorization procedures, address challenges and identify solutions to facilitate patients' access to prescribed medications.
  • I have expertise in utilizing ICD-9 coding specifically for Medicare billing procedures.
  • Can design and execute strategies for managing drug utilization and enhancing quality improvement initiatives.
  • Knowledgeable about medication adherence practices and influential practices to guide patients to consistently follow prescribed medication practices.
  • Administering immunizations while effectively communicating with patients to elevate awareness around pharmacy health services.
  • I adhere to pharmacy policies, procedures, and regulations. Additionally, I am deeply committed to upholding the ethics of pharmacy practice.

Education

PharmD. D - Pharmacy

West Virginia University School Of Pharmacy
Morgantown, WV

Skills

  • Pharmaceutics Dispensing medications with meticulous care to ensure precision and prevent errors
  • Skilled in conveying info about meds accessible to individuals without medical knowledge
  • Immunization administrator
  • Proficient in prior authorizations/formularies
  • Proficient in managing insurance rejections & providing solutions for pts to receive meds needed
  • Proficient in time management for responsibilities (Rx filling, patient counseling, & administration tasks)
  • Versatile & receptive to guidance, constructive feedback, and quick to grasp new concepts
  • Can navigate complex situations related to patient care & medication usage, making sound & ethical decisions
  • Pharmacy Management
  • Implementing and adhering to pharmacy policies, protocols, and regulatory standards

Accomplishments

CVS: #1 District Customer Service Recognized

  • The CVS District Customer Service Award is a recognition given to individuals or teams within a district of CVS Pharmacy locations who have demonstrated exemplary commitment and excellence in providing exceptional customer service. This award acknowledges outstanding efforts in ensuring customer satisfaction, fostering positive interactions, resolving customer concerns effectively, and going above and beyond to meet and exceed customer expectations. Recipients of this award showcase a strong dedication to enhancing the customer experience within their district's CVS Pharmacy stores.

CVS Paragon Award Winner

  • The CVS Pharmacy Paragon Award is an accolade recognizing outstanding CVS Health employees who demonstrate exceptional dedication to providing care, service, and support to customers and the community. Recipients of this award exhibit exceptional performance, commitment to service, leadership qualities, and a strong contribution to CVS Pharmacy's mission of improving healthcare outcomes for their customers and communities.

Timeline

Staff Pharmacist

CVS
05.2018 - Current

Pharmacy Manager

CVS
05.2015 - 05.2018

Pharmacy Manager

CVS
08.2004 - 05.2015

PharmD. D - Pharmacy

West Virginia University School Of Pharmacy
Farrah Murray