Steven Jr. Shipp - Clinical Implementation Specialist / Cerner Trainer (Consulting)

Summary

Healthcare IT Consultant and U.S. Navy veteran with 8+ years of experience supporting enterprise Cerner Millennium implementations across clinical and revenue cycle domains. Certified Cerner trainer with deep expertise in clinician onboarding, workflow optimization, and go-live support. Strong background in identity and access support, including authentication troubleshooting, MFA, and secure system provisioning. Proven ability to collaborate with cross-functional teams and executive stakeholders to deliver successful healthcare IT deployments.

Overview

14

years of professional experience

1

Certification

Work History

Clinical Implementation Specialist / Cerner Trainer (Consulting)

01.2015 - Current

Selected Client Engagements: U.S. Department of Defense Medical Treatment Facilities
Central Maine Medical Center
Covenant Health (TN)
Fairfield Medical Center (OH)
St. Dominic’s (MS)
Baystate Health (MA)
Baptist Health South Florida
Winthrop University Hospital (NY)
Dignity Health (CA)
Emory Healthcare (GA)
Key Contributions:
Delivered end-user support and workflow optimization across Cerner Millennium modules including emergency, surgical, and revenue cycle systems.
Troubleshoot authentication, access control, and workflow issues in enterprise EMR environments.
Supported SSO integrations, MFA configuration, and secure credential provisioning in regulated healthcare systems.
Coordinated with infrastructure and application teams to resolve system-level incidents and performance issues.
Validated system updates, software deployments, and access configurations in test and pre-production environments.
Managed user account provisioning, role-based access, and identity-related support within Cerner platforms.
Collaborated with cross-functional teams to ensure compliance with secure access and identity management processes.
Designed and maintained simulated environments for workflow validation, training, and system testing.

Medical Assistant Instructor

01.2012 - 01.2016

Delivered EMR systems training in simulated production environments.
Provided technical support for login, documentation, and workflow-related issues.
Developed structured training curriculum aligned with certification standards.
Increased learner success rates through hands-on system labs and guided exercises.

Skills

Cerner Millennium (PowerChart, FirstNet, SurgiNet, Revenue Cycle)
Clinical Workflow Optimization
Identity & Access Management (IAM) Support
Authentication & Access Troubleshooting
Single Sign-On (SSO) & Multi-Factor Authentication (MFA)

Healthcare IT Implementations & Go-Live Support
Clinical Systems Support
End-User Training & Instructional Design
ServiceNow / ticketing systems

Websites

http://www.linkedin.com/in/stevenshippjr

Certification

CompTIA Security+
CompTIA Network+
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
IBM Skills Build IT Support Technician Certificate (Expected 2026)

Timeline

Clinical Implementation Specialist / Cerner Trainer (Consulting)

01.2015 - Current

Medical Assistant Instructor

01.2012 - 01.2016

MILITARY SERVICE

United States Navy | 2007 – 2012
Hospital Corpsman | Honorable Discharge
Supported clinical operations, patient care, and medical documentation.
Operated in high-accountability environments requiring strict procedural compliance.
Maintained medical readiness and assisted healthcare teams in fast-paced clinical settings.