Gilbert Espinoza
Glendale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Residential House Manager
Haven Cove LLC
10.2021 - 02.2023
- Managed inventory of household supplies by monitoring usage patterns and restocking items as needed.
- Implemented energy-saving measures throughout the home to reduce utility costs while remaining environmentally conscious.
- Handled financial matters related to household expenses, maintaining accurate records and budgeting accordingly.
- Administered first aid when required to ensure prompt medical attention in case of injury or illness.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
Caregiver
Chavelas Group Home's
05.2018 - 03.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Environmental Services Housekeeper
Archie Hendricks Sr. Skilled Nursing Facility
04.2017 - 04.2018
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Medical Records Clerk/Data Entry Clerk
Enterprise Consulting Solutions
01.2015 - 02.2016
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
Customer Service Representative/Cashier
Walmart Neighborhood Walmart
04.2013 - 12.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Ronald C. Bauer Medical Arts Academy
Phoenix, AZ06.2014
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Strong Organization
- Property Maintenance
- Guest Services
- Etiquette understanding
Timeline
Residential House Manager
Haven Cove LLC
10.2021 - 02.2023
Caregiver
Chavelas Group Home's
05.2018 - 03.2019
Environmental Services Housekeeper
Archie Hendricks Sr. Skilled Nursing Facility
04.2017 - 04.2018
Medical Records Clerk/Data Entry Clerk
Enterprise Consulting Solutions
01.2015 - 02.2016
Customer Service Representative/Cashier
Walmart Neighborhood Walmart
04.2013 - 12.2014
High School Diploma -
Ronald C. Bauer Medical Arts Academy
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