Farwa Haidari
Stockton,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Cinemark Movies 14
Tracy, CA
01.2021 - 03.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
Finance Office Assistant
GIZ
Pulkhumri , Baghlan
01.2015 - 11.2015
- Assisted in the preparation of financial statements and reports.
- Maintained accurate records of all financial transactions.
- Performed data entry for accounts payable, receivable, payroll and other related activities.
- Processed invoices and payments in a timely manner.
- Provided support to accounting staff with daily tasks.
- Prepared bank deposits and reconciled monthly bank statement.
- Generated reports on accounts receivables and payables.
- Verified accuracy of all documents before submitting them for processing.
- Reviewed purchase orders for completeness and accuracy prior to submission for approval.
- Researched discrepancies between vendor invoices and purchase orders as needed.
- Reconciled inventory records with actual physical counts on a periodic basis.
- Processed employee expense reimbursement requests in accordance with company policy.
- Created journal entries to record various transactions into the general ledger system.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
Associate of Arts - Liberal Arts And General Studies
San Joaquin Delta College
Stockton, CA05.2019
Associate of Science - Computer And Information Sciences
San Joaquin Delta College
Stockton, CA05.2019
Skills
- Payment Processing
- ID Verification
- Drawer Balancing
- Customer Service
Certification
- certificate in Selling Online
- certificate in Social Marketing
- certificate of HP life in Target Audience
Languages
English
Professional
Persian
Professional
Urdu
Professional
References
References available upon request.
Timeline
Cashier
Cinemark Movies 14
01.2021 - 03.2022
Finance Office Assistant
GIZ
01.2015 - 11.2015
Associate of Arts - Liberal Arts And General Studies
San Joaquin Delta College
Associate of Science - Computer And Information Sciences
San Joaquin Delta College
- certificate in Selling Online
- certificate in Social Marketing
- certificate of HP life in Target Audience
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