Farzan Rustomi
STERLING STYLES
Fullerton,USA
1
Certification
7
years of professional experience
Customer Service/Sales Rep/Manager delivering sales support, shipping solutions, and outbound logistics in a fast-paced retail setting. Drove store performance to #1 in Orange County by processing shipments, resolving missing-package issues, and helping customers choose next-day and 2-day air services. Handles notarizations, Livescan operations, booklet making, and email scanning while keeping service moving smoothly.
Work History
Employee/Sales Rep
5 Years 7 Months- Create Invoices, Purchase Orders, and estimates through QuickBooks.
- Organized warehouse and processed daily orders to maintain efficient inventory management.
- Attend trade shows to meet with top clients, which take place in Las Vegas and Dallas.
Customer Service/Sales Rep/Manager
1 Year- Achieved #1 store in Orange County in 2022.
- Processed shipments and delivered tailored shipping solutions to enhance customer satisfaction.
- Ensured customers knew about all our services listed while selling next-day and 2-day air packages.
- Processed shipments and provided shipping solutions to customers.
- Coordinated outbound logistics, ensured timely package departures, and resolved issues with missing shipments.
- Educated customers on available services while effectively promoting next-day and 2-day air package options.
- Notarized documents and performed Livescan operations.
Logistics Team Member
1 Year 11 Months- Unloaded shipments and prepared packages for drive-through and online orders to support timely order fulfillment.
- Unloaded shipments and prepared packages for drive-through and online orders.
- Served as cashier during peak hours, ensuring accurate transactions and efficient customer service.
- Acted as backup captain at Target (fulfillment) and supported team in meeting critical deadlines.
- Cashier during high traffic hours.
Education
Bachelor's degree - finance
- High School Diploma from Sunny Hills High School, Received in June 2019
- Cumulative GPA: 3.43/3.5; Honor’s list
- GPA: 3.43/3.5
Associate Degree - Business Administration
Skills
Inventory control
Shipment tracking
Order processing
Purchase order processing
Pivot tables
Customer service
Cash handling
QuickBooks
Warehouse organization
Invoice processing
Certification
Securities Industries Essentials
Life and Health
Timeline
Customer Service/Sales Rep/Manager
UPS STORE
01.2022 - 01.2023Read More
Employee/Sales Rep
STERLING STYLES
01.2021 - CurrentRead More
Logistics Team Member
TARGET
10.2019 - 09.2021Read More
FULLERTON COLLEGE
Associate Degree from Business Administration
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CAL STATE FULLERTON
Bachelor's degree from finance
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