Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Farzana Mowrin

Jacksonville,FL

Summary

Driven professional with a proven track record in customer service and sales, honed at Walmart and La Salsa Market. Excels in fast-paced environments, demonstrating patience, empathy, and exceptional accuracy in transactions. Achieved high customer satisfaction ratings through meticulous order fulfillment and relationship-building, showcasing customer service expertise and sales acumen.

Overview

6
6
years of professional experience

Work History

Online Personal Shopper

Walmart
05.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Cashier

La Salsa Market
02.2018 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Donia College
Dhaka, Bangladesh
07.2010

High School Diploma -

A.K High School
Dhaka, Bangladesh
06.2008

Skills

  • Teamwork
  • Patience and Empathy
  • Customer service expertise
  • Sales experience

Languages

English
Bengali

Timeline

Online Personal Shopper

Walmart
05.2021 - Current

Cashier

La Salsa Market
02.2018 - 07.2020

High School Diploma -

Donia College

High School Diploma -

A.K High School

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Farzana Mowrin