Fasetta Warren
Asheville,NC
Summary
Strong-willed Regional Sales Representative committed to customer satisfaction through all stages of sales process. Outstanding prospecting, up-selling and marketing skills resulting in increased marketshare. Talented in webinar and face-to-face demonstrations and meetings.
Overview
25
25
years of professional experience
Work History
Regional Sales Representative
Specialties Plus Of NC
Asheville, NC
01.2017 - 03.2021
- Attended educational opportunities and professional networking events to develop job knowledge.
- Performed product demonstrations to large groups to promote and generate sales.
- Built rapport with key regional accounts.
- Built client base and promoted products to new and existing clients.
- Capitalized on industry changes to corner emerging opportunities and maximize company revenue.
- Reviewed industry specific data regularly to identify trends in current customer buying.
- Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
- Actualized strategies to continuously improve customer service, company or brand visibility provided promotional products.
- Addressed customer concerns immediately and resolved shipping, inventory, and art graphic issues promptly using my vendor resources and art program knowledge.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Coordinator & Social Media Marketing
Adorn Salon And Spa
Asheville, NC
10.2014 - 01.2017
- Handled client complaints and provided resolutions to insure repeat business.
- Coordinated vendors, timelines and budgets for events.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Planned, coordinated and executed weddings and special events.
- Maintained close communication with clients to mitigate service issues.
- Supervised event logistics for large-scale wedding parties.
- Boosted client satisfaction through administration of on-site service requests and effective management of event logistics.
- Marketed and publicized weddings and other special events on social media accounts to wedding websites such TheKnot.com
- Managed client correspondence, record tracking, conference and event logistics.
Onsite Event Coordinator at Claxton Farm
M7 Event Solutions
Weaverville, NC
06.2007 - 12.2012
- Build and maintain relationship w/ bride throughout planning process Direct wedding ceremony rehearsal Execute details of wedding reception timeline Provide solutions/suggestions for what may arise during wedding event.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Managed vendors and timelines.
- Coordinated and executed weddings and special events.
- Conducted wedding rehearsal.
- Was the liaison between the client and the Food & Service event site manager.
Service Banker
Wachovia Bank
Marshall, NC
08.2003 - 06.2006
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Set up new and regularly serviced existing accounts to bring in maximum revenue.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Advised customers on bank products, services and financial planning options.
- Completed daily cash balancing, including ATM.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
Account Executive
Toshiba
Asheville, NC
05.2002 - 08.2003
- Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Demonstrated products to potential customers and answered all questions to deliver knowledge regarding data management systems.
- Collaborated with members of other departments to complete sales transactions.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Scheduled average of 10 appointments per week.
- Achieved sales exceeding $30,000 per month for the length of my employment.
- Planned and organized routes within territory to maximize efficiency and time in western NC.
International Funds Representative
First Union National
Bank
Charlotte, NC
04.1998 - 10.2000
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Executed wire transfers for local bank branches and international bank clients and bank customers who a had PIN to call the 800# for international wire transfers.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Analyzed, research, and tracked lost wire transfers.
- Met daily time sensitive deadlines in order to comply with Federal Clearing House closings.
- Reconciled department ledgers daily.
- Trained new wire room reps.
- Was the representative dedicated to Thai speaking customers.
Assistant Researcher
WNC International World Trade Association- WCU
Cullowhee, NC
11.1995 - 06.1997
- Conducted department surveys.
- Researched imports/exports for specific industry.
- Created and distributed mailings to association members.
- Maintained membership database.
- Organized monthly luncheons.
- Assist with administrative duties.
Education
Bachelors of Science - Business Administration And Management
Western Carolina University
Cullowhee, NC12.1997
Bachelors of Science - International Business
Western Carolina University
Cullowhee, NC12.1997
Skills
- Microsoft Word
- Power Point
- Excel
- Outlook
- Administrative
- Contracts
- Customer service
- Database management
- Inventory
- Logistics
- Marketing Understanding
- Knowledge of Closing Techniques
- Performance Management Skills
- Knowledge of CRM Software
- Negotiation Talents
- Promotional Development
- Account Management
- Sales Calls/cold calling
- Product Sales
- Appointment Setting
- Promotional Events
- Order Correction
- Client Base Retention
- Sales Meetings
References
References Provided Upon Request
Interests
Leadership
Brother Wolf Animal Rescue Foster home family and volunteer (2015-present)
Fundraiser for Joyful Noise (2014-2018)
Madison Co Homeschool Cooperative (2008-2013)
Soccer Referee for Junior League Soccer Organization (1998-2001)
Volunteer for the Shelter Medical Clinic (1998-2000)
Chair of the Alumni Committee for Phi Mu Sorority (1996-1997)
Languages
Fluent in Thai
Timeline
Regional Sales Representative
Specialties Plus Of NC
01.2017 - 03.2021
Coordinator & Social Media Marketing
Adorn Salon And Spa
10.2014 - 01.2017
Onsite Event Coordinator at Claxton Farm
M7 Event Solutions
06.2007 - 12.2012
Service Banker
Wachovia Bank
08.2003 - 06.2006
Account Executive
Toshiba
05.2002 - 08.2003
International Funds Representative
First Union National
Bank
04.1998 - 10.2000
Assistant Researcher
WNC International World Trade Association- WCU
11.1995 - 06.1997
Bachelors of Science - Business Administration And Management
Western Carolina University
Bachelors of Science - International Business
Western Carolina University
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