FATEMAH HARVEY
Antioch,TN
Summary
Possessing excellent interpersonal and problem-solving skills, I am well-prepared to contribute positively to dynamic residential environment. Knowledgeable in student development theories and conflict resolution, I offer strong organizational and leadership skills. Dedicated to fostering supportive and inclusive community that enhances student experience and well-being.
Overview
4
4
years of professional experience
Work History
Assistant Resident Director
Tennessee State University
07.2025 - Current
- Monitored facility maintenance and safety compliance, ensuring optimal living conditions for residents.
- Served as an on-call resource for emergency situations, responding effectively to various incidents when necessary.
- Collaborated with Resident Director in creating and implementing effective staff training sessions.
- Assisted Resident Director in maintaining accurate records related to student conduct cases, incident reports, program evaluations.
Graduate Assistant
Tennessee State University
01.2024 - 07.2025
- Supervise and support a team of 16 Resident Assistants in university housing.
- Lead conflict resolution, address staff concerns, and report facility issues to appropriate departments.
- Foster a strong sense of community by organizing monthly community service projects.
- Promote a family-oriented environment to enhance staff cohesion and student engagement.
Customer Service Representative
Avis Budget Group
12.2022 - 09.2024
- Delivered high-level customer support in a fast-paced environment.
- Handled service inquiries, resolved customer concerns, and ensured smooth rental transactions.
- Maintained professionalism under pressure while achieving performance benchmarks.
Resident Assistant
Tennessee State University
02.2022 - 12.2022
- Created a special living-learning community tailored for first-year women to support academic and social success.
- Leveraged personal social media presence to increase awareness and participation in Residence Life initiatives.
- Facilitated programs and events to build community and promote campus engagement.
Education
Master of Education - Instructional Leadership
Tennessee State University
Nashville, TN12.2025
Bachelor of Arts - English
Tennessee State University
Nashville, TN05.2023
Associate of Science - undefined
Nashville State Community College
Nashville, TN01.2019
Skills
- Team Leadership & Staff Supervision
- Conflict Resolution & Mediation
- Student Engagement & Programming
- Social Media Strategy for Student Life
- Event Planning & Community Outreach
- Facilities Reporting & Administration
- Policy enforcement
- Training facilitation
- Diversity inclusion
- Collaborative partnerships
Affiliations
Founder & Advisor, Sisters in Different Shoes
- Established an organization dedicated to mentorship, support, and empowerment for women on campus.
- Oversaw strategic planning, membership engagement, and program execution.
- Actively participate in service initiatives, mentoring programs, and chapter operations.
Timeline
Assistant Resident Director
Tennessee State University
07.2025 - Current
Graduate Assistant
Tennessee State University
01.2024 - 07.2025
Customer Service Representative
Avis Budget Group
12.2022 - 09.2024
Resident Assistant
Tennessee State University
02.2022 - 12.2022
Associate of Science - undefined
Nashville State Community College
Master of Education - Instructional Leadership
Tennessee State University
Bachelor of Arts - English
Tennessee State University