Summary
Overview
Work History
Education
Skills
Timeline
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Fathee Ahmed

Gainesville,FL

Summary

Dynamic and results-driven professional with a strong background in retail and customer service, notably at Old Navy. Proven communication and organizational skills enhance customer satisfaction and streamline operations. Adept in retail merchandising and technical proficiency, consistently delivering exceptional service and fostering positive shopping experiences. Flexible and ready to contribute to team success.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Old Navy
Gainesville, FL
09.2024 - Current
  • Assisted customers with finding the right product for their needs.
  • Processed returned merchandise according to company policies.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Completed transactions in an efficient manner while providing excellent customer service.

Electronic Shopper

Walmart
Clermont, Florida
06.2024 - 08.2024
  • Helped collect, organize, and distribute merchandise to customers who ordered items online.
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.

Audio/Visual Tech Student Assistant

Lake Sumter State College
Clermont, Florida
07.2023 - 05.2024
  • Updating and fixed educational technology as well as improved the quality of said technology at Lake Sumter State College.
  • Organized cabling infrastructure in a neat and efficient manner according to best practices.
  • Installed, configured, tested, and maintained audio visual equipment in accordance with industry standards.
  • Performed maintenance checks on all audio visual equipment to ensure proper operation.

Summer School Teacher

Florida Islamic Center
Minneola, Florida
05.2022 - 07.2022
  • Volunteered at my local mosque’s summer school as a teacher, teaching children about Islam, as well as other subjects such as math, science, and history.
  • Collaborated with other teachers, administrators, and support staff to ensure student success.
  • Prepared materials for classroom use such as handouts, tests and quizzes.

Education

Degree - Psychology

University of Florida
Gainesville, FL
05.2025

High School Diploma -

Lake Minneola High School
Minneola
05.2024

Associates of Arts -

Lake Sumter State College
Minneola
05.2024

Skills

  • Communication skills
  • Store opening and closing
  • Organizational skills
  • Retail merchandising expertise
  • Flexible schedule
  • Leadership abilities
  • Technical proficiency
  • Google Docs and Slides

Timeline

Retail Sales Associate

Old Navy
09.2024 - Current

Electronic Shopper

Walmart
06.2024 - 08.2024

Audio/Visual Tech Student Assistant

Lake Sumter State College
07.2023 - 05.2024

Summer School Teacher

Florida Islamic Center
05.2022 - 07.2022

Degree - Psychology

University of Florida

High School Diploma -

Lake Minneola High School

Associates of Arts -

Lake Sumter State College