Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
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Fathima  Riyaz

Fathima Riyaz

Doha

Summary

Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.

Overview

6
6
years of professional experience

Work History

Receptionist Administrator

La Beautique Beauty Saloon
Dafna, Doha
09.2022 - 01.2024

Responsibilities:

  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Updated daily log book with information about visitors entering the premises.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Receptionist

Green Angels International School
Gampola , Central Province
01.2020 - 06.2022

Responsibilities:

  • Greeted visitors and provided them with assistance.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Verified visitors' identification cards before allowing access to the building.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Responded to inquiries from internal staff members regarding office operations.
  • Prepared welcome packages for new hires.

Assistant Teacher

Gampola International School
Gampola , Central Province
01.2018 - 12.2019

Responsibilities:

  • Assisted classroom teacher in developing and implementing lesson plans.
  • Maintained accurate records of student attendance and grades.
  • Helped maintain a safe and orderly learning environment.
  • Attended faculty meetings as requested by the lead teacher.
  • Prepared reports on student performance for administrators.

Education

Professional Mastering Henna - Bridal Makeup

Plush Boutique
Gampola
10-2021

High School Diploma -

Gampola International School
Gampola
01-2013

Some College (No Degree) - Henna & Mixology

Stanford Learning Academy
Kandy Road, Gampola

Skills

  • Guest Relations
  • Office Equipment Maintenance
  • Call handling
  • Appointment Setting
  • Project Coordination
  • Visitor assistance
  • Scheduling appointments
  • Document Management

Languages

English
First Language
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Sinhala
Elementary (A2)
A2
Malayalam
Beginner
A1

Accomplishments

  • Testament Certificate as Independent Manager Oriflame-Sweden
  • Distinction in Mathematics 2012 from UNSW Global (Class 9)
  • High Distinction in English 2012 from UNSW Global (Class 9)
  • High Distinction in English 2009 from UNSW Global (Class 6)
  • Country Topper (Sri Lanka) in English 2009 from UNSW Global (Class 6)

Affiliations

  • Photography
  • Henna Art
  • Bridal Make Up

References

References available upon request.

Timeline

Receptionist Administrator

La Beautique Beauty Saloon
09.2022 - 01.2024

Receptionist

Green Angels International School
01.2020 - 06.2022

Assistant Teacher

Gampola International School
01.2018 - 12.2019

Professional Mastering Henna - Bridal Makeup

Plush Boutique

High School Diploma -

Gampola International School

Some College (No Degree) - Henna & Mixology

Stanford Learning Academy
Fathima Riyaz