Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FATIMA ADARDOUR

Chicago,IL

Summary

Goal-driven Ambassador committed to raising brand awareness and enhancing sales. Competitive and results-oriented team player seasoned in implementing successful marketing campaigns, tracking customer preferences and ideas and suggesting appropriate advertisement and positioning ideas. Extensive knowledge of various marketing tools and social media platforms coupled with familiarity of competitor marketing activities.

Overview

12
12
years of professional experience

Work History

Airport Ambassador Information

City Deparment if Aciation Chicago
CHICAGO, Illinois
01.2024 - Current
  • Staff information booths located in airport terminals welcoming and providing excellent customer service to airport passengers and visitors.
  • Responds to inquiries providing information to English and non-English speaking passengers and visitors providing accurate and timely information requiring conversational bi-lingual skills.
  • Provides various information (e.g., location of airport facilities, basic airport navigation directions, available ground transportation services, airport amenities, and hotel accommodations in the area).
  • Escorts dignitaries, foreign consulates, and performers throughout the airport.
  • Assists passengers and visitors during times of emergency or irregular airport operations, as required.

Retail Sales Assistant

Ross Stores, Inc.
CHICAGO, Illinois
07.2021 - 03.2023
  • Greeted customers warmly upon entering the store, offering
    assistance when needed.
  • Greeted customers and engaged in conversation to assess needs.
  • Handled difficult customer situations calmly and professionally,
    resolving issues in an efficient manner.

Hostess

Applebee's International, Inc
CHICAGO, Illinois
03.2017 - 02.2021
  • Welcoming guests in warm and friendly manner.
    Setting guests and responds to their inquiries and requests in a timely,
    friendly and efficient manner.
  • Greeted guests upon arrival and escorted them to their tables.

Barista

Whole Foods Markets
Chicago Heights, Illinois
05.2012 - 01.2017
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Education

Ph.D. - Doctor of Nursing Science (D.N.Sc.) in Nursing Can

MalcomX College
Chicago, IL
12-2024

Skills

  • Payment Processing
  • Cash Handling
  • Adaptable and flexiable
  • Stock Management
  • Till Counting
  • Retail Metrics and Goals
  • Client Needs Assessment
  • Safety and Cleanliness
    Standards
  • Team Meetings

Languages

English
Full Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Airport Ambassador Information

City Deparment if Aciation Chicago
01.2024 - Current

Retail Sales Assistant

Ross Stores, Inc.
07.2021 - 03.2023

Hostess

Applebee's International, Inc
03.2017 - 02.2021

Barista

Whole Foods Markets
05.2012 - 01.2017

Ph.D. - Doctor of Nursing Science (D.N.Sc.) in Nursing Can

MalcomX College

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