Summary
Overview
Work History
Education
Skills
Timeline
Generic

FATIMA AVILABARRON

Lodi,USA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Healthcare Customer Service Representative

Blue Shield
Lodi, CA
11.2025 - Current
  • Resolved customer inquiries regarding health insurance plans and benefits efficiently.
  • Assisted in navigating complex claims processes, ensuring timely resolutions for members.
  • Educated clients on policy features and coverage options to enhance understanding.
  • Collaborated with cross-functional teams to improve service delivery and member satisfaction.

Administrative Assistant

Katzakian Property Management
Stockton, CA
08.2023 - 08.2025
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Monitored performance metrics including delinquency rates, charge offs, and collections.

Staffing Coordinator

Full Steam Staffing
Stockton, CA
04.2023 - 08.2023
  • Conducted phone screenings of candidates to assess qualifications, skills, experience, and other criteria.
  • Interacted with employees to cover daily staffing requirements.
  • Ensured compliance with employment laws by staying abreast of regulations related to recruitment practices.

DMV Clerk

Jennifer & Co.
Lodi, CA
01.2021 - 12.2022
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Monitored performance metrics including delinquency rates, charge offs, and collections.

Education

High School Diploma -

Lodi High School
Lodi, CA

Skills

  • Customer service
  • Administrative support
  • Data entry
  • Computer skills
  • Bilingual

Timeline

Healthcare Customer Service Representative

Blue Shield
11.2025 - Current

Administrative Assistant

Katzakian Property Management
08.2023 - 08.2025

Staffing Coordinator

Full Steam Staffing
04.2023 - 08.2023

DMV Clerk

Jennifer & Co.
01.2021 - 12.2022

High School Diploma -

Lodi High School