Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatima Ballon

Fort Collins,CO

Summary

Analytical, detail-oriented health care professional offering over 5 years of success in roles as Intern, Admission coordinator, Social worker assistant, Caregiver and Patient Financial Representative to upholding clinical guidelines, standards, and best practices. Extensive experience evaluating clinical settings, compiling reports for analysis, conducting patient evaluations, and developing care plans. Dependable, patient-focused leader with exceptional organization, communication, and relationship management skills

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Financial Services Representative

Banner Health
Fort Collins, CO
08.2023 - Current
  • Documents verification of insurance eligibility for services rendered with payors, effectively.
  • Facilitated pre-certification, referral, and authorization processes to ensure timely service delivery.
  • Calculates patient liabilities in accordance with verified insurance benefits, and expected reimbursements.
  • Educates patients and families on financial policies, and alternative payment options available.
  • Utilizes strong interpersonal skills to address patient concerns through various communication channels.
  • Enhanced patient flow by communicating efficiently with care teams, management, and centralized services.
  • Manages requests for patient medical records in compliance with applicable laws and company protocols.

Intern

SCL Health System
Denver, CO
04.2021 - 09.2021
  • Review and update new ADT Policy.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Supported various program activities, assisting with administrative tasks.
  • Assisted in routine research, investigations and special projects to support work of assigned department.
  • Review HIPAA Breach decision tool and risk assessment documentation form.

Social Worker Assistant

Columbine Health Systems
Fort Collins, CO
09.2018 - 09.2019
  • Assists Social Worker in departmental paperwork involving: Medicaid, ULTC, Medicare D benefits, PASRR, medical equipment, medication changes.
  • Assists with coordinating psychological, psychiatric, dental and vision services
  • Involved in meetings including care conferences, psychotropic medication review, social services department.
  • Maintain uo to date community resource file.
  • Work closely with other staff members at all levels to provide for needs of residents, families and staff member.

Admissions Coordinator

Columbine Health Systems
Fort Collins, CO
09.2018 - 09.2019
  • Complete medical assessments to ensure understanding of patient needs and requirements.
  • Work closely with Columbine Health Systems' Liaison for smooth transition.
  • Communicate needs of new admissions to all departments to ensure smooth transition.
  • Build and maintain relationships with local doctors, assisted and independent living facilities, home agencies,and other nursing homes within and outside Columbine Health Systems.
  • Conducted walk-in and scheduled facility tours for prospective students.

Caregiver

Pathways Hospice
FORT COLLINS, CO
05.2016 - 05.2018
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.

Education

Master of Science - Healthcare Management

University of Denver
Denver, CO
06.2023

Associate of Applied Science - Health Information Technology

Front Range Community College
Westminster, CO
09.2021

Bachelor of Science - Psychology

Colorado State University
Fort Collins, CO
05-2018

Skills

  • Insurance verification
  • Decision making
  • HIPAA compliance
  • Effective communication
  • Problem solving
  • Attention to detail

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Certified Translator -Through Banner Health, 2024

Timeline

Patient Financial Services Representative

Banner Health
08.2023 - Current

Intern

SCL Health System
04.2021 - 09.2021

Social Worker Assistant

Columbine Health Systems
09.2018 - 09.2019

Admissions Coordinator

Columbine Health Systems
09.2018 - 09.2019

Caregiver

Pathways Hospice
05.2016 - 05.2018

Master of Science - Healthcare Management

University of Denver

Associate of Applied Science - Health Information Technology

Front Range Community College

Bachelor of Science - Psychology

Colorado State University

Similar Profiles

CREATE PROFILE