Professional Summary
Overview
Work History
Education
Skills
Timeline

TERESA PARSONS

WeCare Medical LLC
Hitchins,KY
23
years of professional experience

Professional with strong foundation in managing patient financial services, ensuring accurate billing and collection processes, and maintaining compliance with healthcare regulations. Known for effective team collaboration, adaptability to changing needs, and achieving optimal results. Expertise includes patient account management, insurance verification, and resolving billing discrepancies with focus on customer service and financial accuracy. Reliable and resourceful, consistently contributing to team goals and organizational success.

Work History

Patient Financial Services Representative

1 Year 6 Months
Kings Daughter Medical Center | 05.2025 - Current
  • Verified insurance eligibility and benefits to support accurate patient billing
  • Resolved patient account inquiries with clear explanations of charges and balances
  • Processed payments, refunds, and payment arrangements using billing systems
  • Reviewed accounts for claim errors and coordinated corrections with payers

Auditor

8 Years
WeCare Medical LLC | 11.2018 - Current
  • I work on the computer everyday filing insurance claims for medical equipment.
  • I also work on Medicare and other insurance audits to ensure payment for services rendered.

Business Resolutions Specialist

1 Year 3 Months
St. Mary's HMG LLC | 03.2020 - 06.2021
  • Taking inbound and making outbound collection calls, taking payments, explaining patients bills and copays, verifying insurance. Using Excel spreadsheet to journal calls and accounts.

Patient Office Coordinator

3 Months
Kings Daughters Medical Center | 07.2008 - 10.2008

Customer Service Representative

3 Years 10 Months
Cingular Wireless | 12.2003 - 10.2007

Education

GED

EAST CARTER HIGH SCHOOL | Grayson, KY
Completed coursework towards

Skills

Quick learner
File/records maintenance
TIME MANAGEMENT
Auditing
Excel
Microsoft Office
Additional Information
SKILLS
Computer proficient
Time management skills
Client-focused
Excellent communication
Client
Filing
Insurance
Customer service
HIPAA compliance
Verbal and written communication
Teamwork orientation
Insurance verification
Medical terminology
Data entry proficiency

Timeline

Patient Financial Services Representative

Kings Daughter Medical Center
05.2025 - CurrentRead More

Business Resolutions Specialist

St. Mary's HMG LLC
03.2020 - 06.2021Read More

Auditor

WeCare Medical LLC
11.2018 - CurrentRead More

Patient Office Coordinator

Kings Daughters Medical Center
07.2008 - 10.2008Read More

Customer Service Representative

Cingular Wireless
12.2003 - 10.2007Read More

EAST CARTER HIGH SCHOOL

GED
Read More
TERESA PARSONS