Fatima Banuelos
El Paso,TX
Summary
An experienced server bringing enthusiasm, dedication, and an exceptional work ethic. Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.
Overview
6
6
years of professional experience
Work History
Server/ Bartender/ Shift Manager
Texas Roadhouse
01.2018 - 01.2022
- Responsible for providing legendary service, along with prompt distribution of cocktails for restaurant.
- Promoted to shift manager in 6 months.
- Entrusted with financial closing of the restaurant, as well as recording of daily sales figures.
- Coordinated daily floor plan sections and oversaw labor costs for up to 80+ employees
- Maintained a steady account of beer and liquor cost, while also reviewing incoming inventory.
Server/ Bartender
Chili's Bar and Grill
01.2017 - 01.2018
- Navigated fast-paced serving environment effectively, ensuring food orders were taken correctly while maintaining a clean section.
- Provided a special experience by enthusiastically greeting guests coming in and displaying excitement for returning patrons.
Server/ Bartender
Angry Owl
01.2016 - 01.2017
- Promoted to trainer in a few months, ensuring new hires became familiar with the expectations of service
- Specialized in hospitality skills to guarantee a welcome and accommodating environment for guests.
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX05.2024
AA in Psychology -
El Paso Community College
El Paso01.2021
Skills
- Fluent in Spanish (reading and writing)
- Exceptional multi-tasking abilities
References
- Kimberly Maynes, Service Manager, Texas Roadhouse, (915) 832-0333
- Junior Salas, Manager, Chilis, (915) 585-2001
- Daniel Ontiveros, Former Manager, Angry Owl, (915) 777-2365
Timeline
Server/ Bartender/ Shift Manager
Texas Roadhouse
01.2018 - 01.2022
Server/ Bartender
Chili's Bar and Grill
01.2017 - 01.2018
Server/ Bartender
Angry Owl
01.2016 - 01.2017
Bachelor of Arts - Psychology
The University of Texas At El Paso
AA in Psychology -
El Paso Community College
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