Fatima Black
Jefferson City,MO
Summary
Diligent college student athlete focused on communication and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Peer Educator
Lincoln University of Missouri
Jefferson City, MO
09.2023 - Current
- Coached students through challenging material with positive reinforcement and encouragement.
- Created and implemented individual lesson plans based on student learning styles.
- Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.
- Went through homework with students and offered additional instruction.
- Taught students how to study, take notes and complete test questions.
- Guided students through various steps in brainstorming, researching, outlining, writing, revising and publishing.
Board Operator
KJLU88.9
Jefferson City, MO
08.2023 - Current
- Kept equipment operating at peak performance.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Utilized recording studio equipment.
- Stayed on top of breaking news by monitoring available sources.
- Completed error-free live, breaking and syndicated broadcasts.
- Handled incoming and outgoing calls according to standard operating procedures.
P
Pearls Oyster Bar
City, Oklahoma
05.2022 - 08.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Communication Multimedia Journalism
Morgan State University
Baltimore, MD05.2025
High School
Norman North High School
Norman, OK05.2021
Some College (No Degree) - Communications Multimedia/journalism
Lincoln University
Jefferson City, MOSkills
- Effective Customer Upselling
- Customer Service and Rapport
- Transactions and Cash Handling
- Promotions and Advertising
- Public Relations Strategies
- Problem-Solving
- Schedule Coordination
- Editing and Proofreading
- Event Networking
- Microsoft Office
- Report Writing
- Google Analytics
- Adobe Systems Creative Cloud
- Advertising Agency Collaboration
- Web Content Creation
- Microsoft Dynamics
- Community Relationship Building
- Media Communications
- Verbal and Written Communication
- Decision Making
Activities and Honors
Morgan State University Women's basketball player.
Women's basketball player at Lincoln University
President of Native American association at Norman North high school
President of African American association at Norman North high school
President of Indigenous people association at Morgan State University
Mentorship at Native youth programs OKC
tutoring for youth
Fashion at Morgan Model
Timeline
Peer Educator
Lincoln University of Missouri
09.2023 - Current
Board Operator
KJLU88.9
08.2023 - Current
P
Pearls Oyster Bar
05.2022 - 08.2023
Communication Multimedia Journalism
Morgan State University
High School
Norman North High School
Some College (No Degree) - Communications Multimedia/journalism
Lincoln University
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