Fatima Bouchakor
Revere,MA
Summary
Adept at fostering customer loyalty and managing inventory at Effharis Dunkin Donuts, I excel in espresso machine operation and cash handling, ensuring cleanliness and efficiency. My experience at Spaulding Rehabilitation Hospital further honed my service skills, contributing to memorable guest experiences through meticulous attention to presentation and swift service.
Overview
9
9
years of professional experience
Work History
Barista Shift Lead
Effharis Dunkin Donuts
01.2014 - 04.2023
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Catering Associate
Spaulding Rehabilitation Hospital
04.2017 - 02.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Cleared dishes and glassware quickly following each course.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
High School Diploma -
Jaber Ibn Hayane
Morocco07.1999
High School Diploma -
Business Administration
Skills
- Barista Training
- Cash handling proficiency
- Cleanliness standards
- Espresso machine operation
- Supply Ordering
- POS System Operation
Languages
French
Professional Working
Arabic
Native or Bilingual
Timeline
Catering Associate
Spaulding Rehabilitation Hospital
04.2017 - 02.2019
Barista Shift Lead
Effharis Dunkin Donuts
01.2014 - 04.2023
High School Diploma -
Jaber Ibn Hayane
High School Diploma -
Business Administration