Fatima Bourouba
Portland,OR
Summary
A Shift Leader with a year of experience, specializing in operations management, communication, customer service, and team leadership. Adept at providing support to diverse teams and identifying opportunities to enhance operational effectiveness.
Overview
8
8
years of professional experience
Work History
Shift Lead
Jamba Juice
Portland, OR
07.2022 - Current
- Shift lead: in charge of running breaks, keeping track of labour,answering the phone, taking care of call outs, counting down tills, keeping track of the money, planning the sales projection of the day, sending professional emails.
- Training mentor: in charge of training new selects on the job, helping them memorize smoothy recipes and company standard acronyms.
- Safety committee: In charge of planning safety meeting and taking down notes. And ensuring that the notes are posted and that the team is coached on proper safety etiquette.
- Delivery trained: trained on how to properly FIFO the delivery, ensure that everything put in its correct spot, making sure we receive all that was ordered and sending in the email if we were shorted any product. Posting the invoice to the store and posting the updated inventory of the items.
Wrapdown
Amazon
Hillsboro, OR
10.2021 - Current
- Staging, Pallet jack trained, waterspider (opening and closing pallets and staging them to appropriate inbound/outbound locations), Picko (Sorting packages to appropriate locations)
Insider
Dominos
Portland, OR
01.2021 - 10.2021
- Customer service, answering customer calls, food prep, making the pizzas, calculating shift tips, cleaning.
Nanny/Tutor
Holly Hassan
Portland, OR
12.2017 - 10.2019
- Watched over athe kids ages 5 month to 11 yrs old
- Tutored and homeschooled kids Kinder to 6th grade
Assistant teacher
Masjid al sabr
Portland, OR
08.2016 - 01.2019
- Assisting the teacher with the lessons and had about 20 of the younger kids whom I taught independently.
Education
Business Administration and general skills -
Alison.com
Online07.2024
HS -
Connection Academy Online school
Portland, ORSkills
- Multi-tasking
- Work well under pressure
- Attention to detail
- Work well with others
- Good communication skills
Languages
- Spanish
- German
- French
Timeline
Shift Lead
Jamba Juice
07.2022 - Current
Wrapdown
Amazon
10.2021 - Current
Insider
Dominos
01.2021 - 10.2021
Nanny/Tutor
Holly Hassan
12.2017 - 10.2019
Assistant teacher
Masjid al sabr
08.2016 - 01.2019
Business Administration and general skills -
Alison.com
HS -
Connection Academy Online school