Fatima Castaneda
Perris,US
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated to resolving issues, answering customer questions, assisting customers, and ensuring productivity. Extremely reliable and a skilled multitasker. Proficient in Microsoft Word and OutLook. Expertly completes tasks with focus on quality and requirements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Jujubar
Riverside
07.2022 - Current
- Resolved customer complaints professionally in accordance with the company policy
- Adhered to health safety guidelines when preparing food items
- Provided excellent customer service by promptly addressing any concerns or issues
- Complied with all applicable sanitation, health, and personal hygiene standards
- Provided excellent customer service by promptly addressing any concerns or issues
- Performed both opening and closing duties such as restocking supplies and cleaning countertops and floors.
- Correctly operated a cash register and processed cash, credit, and check payments accurately.
- Participated in weekly meetings to discuss new products, promotions, or rules.
Receptionist Intern/Personal Assistant
Esteban Benavides
Perris, CA
08.2022 - 05.2024
- Assisted in event planning and coordination, ensuring successful execution of program functions.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring participants trust.
- Managed multiple phone lines simultaneously without compromising quality of service or caller satisfaction.
- Supported program growth by welcoming new members, providing essential information about benefits, and guiding them through intake processes.
- Demonstrated excellent multitasking abilities by juggling numerous tasks concurrently while remaining calm under pressure.
- Responded to inquiries from callers seeking information.
- Scheduled meetings and appointments as needed.
- Responded to emails and other correspondence to facilitate communication and enhance processes.
Education
High School Diploma -
Citrus Hill High School
Perris, CAAssociate of Science - Nursing
Riverside City College
Riverside, CASkills
- Money Handling
- Time Management Skills
- Refunds and Exchanges
- Order Taking
- Product Knowledge
- Stocking and Replenishing
- Cleaning and Sanitizing
- Loyalty Program Promotion
- Bilingual
- Communication skills
- Work in fast paced environments
- Store Opening and Closing
- ID Verification
- Teamwork and collaboration
- Flexible schedule
- Product upselling
- Organization
- Completion with attention to details
Certification
Food Handler Certification
OSHA Safety Certification
BLS CPR Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist Intern/Personal Assistant
Esteban Benavides
08.2022 - 05.2024
Cashier
Jujubar
07.2022 - Current
High School Diploma -
Citrus Hill High School
Associate of Science - Nursing
Riverside City College