Summary
Overview
Work History
Education
Skills
Timeline
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Fatima Castrillon Palacio

Jacksonville,FL

Summary

I am enthusiastic about customer service and helping others, by providing services for the community with a smile. Seeking for maintain full-time position that offers professional challenges utilizing interpersonal skills, and excellent time management with problem-solving skills, I will be a great member for the team. Ready to help teams to achieve company goals.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Crew Member

McDonald's
Jacksonville, OR
02.2024 - Current
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Crew Member

Cuban Restaurant
Havana
11.2021 - 05.2022
  • Six months working in various customer service settings in Cuba.
  • History of providing great customer service experience with visual impact on the workplace.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Saul Delgado High School
Havana, Cuba
09.2015 - 05.2018

Skills

Excel on providing proper and special customer service experience

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Timeline

Crew Member

McDonald's
02.2024 - Current

Crew Member

Cuban Restaurant
11.2021 - 05.2022

High School Diploma -

Saul Delgado High School
09.2015 - 05.2018

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Fatima Castrillon Palacio