Fatima Castrillon Palacio
Jacksonville,FL
Summary
I am enthusiastic about customer service and helping others, by providing services for the community with a smile. Seeking for maintain full-time position that offers professional challenges utilizing interpersonal skills, and excellent time management with problem-solving skills, I will be a great member for the team. Ready to help teams to achieve company goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Crew Member
McDonald's
Jacksonville, OR
02.2024 - Current
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Crew Member
Cuban Restaurant
Havana
11.2021 - 05.2022
- Six months working in various customer service settings in Cuba.
- History of providing great customer service experience with visual impact on the workplace.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Saul Delgado High School
Havana, Cuba 09.2015 - 05.2018
Skills
Excel on providing proper and special customer service experience
Great team player; enthusiastic about learning new skills
Organized within workspace
Prompt with completing tasks
Active Listening of team members, superiors and customers
Friendly, Positive Attitude
Great multitasking Abilities
Proper organizational Skills
Excel on providing proper and special customer service experience
Timeline
Crew Member
McDonald's
02.2024 - Current
Crew Member
Cuban Restaurant
11.2021 - 05.2022
High School Diploma -
Saul Delgado High School
09.2015 - 05.2018