Fatima Garcia Mondragon
Frankfort,IN
Summary
Hardworking employee enthusiastic about learning any type of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities, while providing vision of the aimed goal.
Overview
10
10
years of professional experience
Work History
Driver/Car Detailer
Bob Rorhman Auto Group
05.2023 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Manager
La Bamba
03.2019 - 10.2022
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and motivated employees to be productive and engaged in work.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Accomplished multiple tasks within established timeframes.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Certified Nursing Assistant
The University Place
06.2016 - 09.2018
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Built rapport with patients and families, providing emotional support during difficult times.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Associate
Walmart
04.2014 - 08.2016
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Associate of Science - Nursing
IvyTech Community College
Lafayette, IN05.2021
High School Diploma -
Frankfort Senior High School
Frankfort, INSkills
- Bilingual (Spanish and English)
- Leadership
- Organizational skills
- High Interpersonal/Communication Skills
- Good Knowledge of Catholic Faith
- Outgoing and Friendly
- Multitasker
- Computer Skills
- Detail Oriented
- Good Teamwork skills
- Time Management
- Problem-Solving
- Relationship Building
Timeline
Driver/Car Detailer
Bob Rorhman Auto Group
05.2023 - Current
Manager
La Bamba
03.2019 - 10.2022
Certified Nursing Assistant
The University Place
06.2016 - 09.2018
Associate
Walmart
04.2014 - 08.2016
Associate of Science - Nursing
IvyTech Community College
High School Diploma -
Frankfort Senior High School
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