Robert Vitelli
St. George
Summary
Dedicated professional with strong customer service skills. Proven ability to enhance customer satisfaction through effective problem solving and attention to detail.
Overview
11
11
years of professional experience
Work History
Driver/Car Detailer
Enterprise Rent-A-Car
St George, UT & Salt Lake City UT
05.2016 - 09.2025
- Transported customers safely to various locations using company vehicles.
- Maintained vehicle cleanliness and performed routine safety inspections regularly.
- Communicated effectively with team members for seamless operations and customer service.
- Monitored fuel levels and reported maintenance needs to ensure operational readiness.
- Adhered to traffic regulations and company policies during all driving activities.
Member Services Representative
Sam's Club
Lady Lake, Florida
08.2015 - 04.2016
- Assisted members with account inquiries and service requests.
- Processed member transactions efficiently and accurately.
- Resolved member complaints through effective communication and problem-solving.
- Maintained accurate member records using company database systems.
- Provided exceptional customer service to members and guests by answering inquiries, resolving complaints, and providing information in a timely manner.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Car Detailer
Enterprise Rent-A-Car
Salt Lake City, Utah
03.2015 - 07.2015
- Cleaned and polished vehicles to meet company standards.
- Inspected cars for damage and reported findings to management.
- Operated cleaning equipment and tools effectively for optimal results.
- Collaborated with team members to maintain a clean work environment.
- Inspected vehicle to verify pristine appearance for customer.
Education
Some College (No Degree) - Computer Science
College of DuPage
Glen Ellyn, ILCertificate - HVAC
Environmental Technical Institute
Itasca, IL10-2005
High School Diploma -
Bloom Trail High School
Chicago Heights, IL05-1991
Skills
- Effective communication
- Attention to detail
- Time management
- Skilled multi-tasker
- Customer service
Timeline
Driver/Car Detailer
Enterprise Rent-A-Car
05.2016 - 09.2025
Member Services Representative
Sam's Club
08.2015 - 04.2016
Car Detailer
Enterprise Rent-A-Car
03.2015 - 07.2015
Certificate - HVAC
Environmental Technical Institute
High School Diploma -
Bloom Trail High School
Some College (No Degree) - Computer Science
College of DuPage