FATIMA HICKS
Houston,Texas
Summary
Leasing Consultant Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Westwind Enterprises
Houston, TX
06.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Property Manager
Arise Equity Management
Houston, TX
05.2023 - 06.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
Leasing Consultant
Carroll Management
01.2022 - 02.2023
- Processed application and lease agreement by conducting rental history, credit check, and background check
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market
- Monitored tenant compliance with lease terms and resolved disputes
- Utilized property management software to streamline and automate daily tasks
- Met with current tenants to review and renew leases
- Negotiated lease terms with tenants and prepared leases for signature.
Leasing Consultant
First Choice Management
12.2018 - 12.2021
- Improved leasing performance through creative campaigns, continuous outreach and social media presence
- Provided potential residents with information on availability, floorplans and amenities
- Exhibited accurate and in-depth knowledge of lease agreements, pricing information and vacancies
- Conducted apartment tours and responded to tenant inquiries
- Processed application and lease agreement by conducting rental history, credit check, and background check.
Education
Associate In Science (A.S.) - Logistics and Global Supply Chain Management
Houston Community College
08.2021
Skills
- Lease Renewals
- Exceptional oral and written communication skills
- Rent collection
- Customer service-focused
- Property Inspections
- Property Management
- Occupancy Management
- Tenant and eviction laws
- Financial budgeting and reporting
- Vendor Management
References
References available upon request
Languages
Spanish
Native or Bilingual
Contact
Houston , Texas 77033
Education
Houston, TX
Timeline
Assistant Property Manager
Westwind Enterprises
06.2024 - Current
Property Manager
Arise Equity Management
05.2023 - 06.2024
Leasing Consultant
Carroll Management
01.2022 - 02.2023
Leasing Consultant
First Choice Management
12.2018 - 12.2021
Associate In Science (A.S.) - Logistics and Global Supply Chain Management
Houston Community College