Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Fatima Jimenez

Oakland,CA

Summary

Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Experienced in customer service, multitasking, and time management. Dedicated to delivering positive and memorable customer experiences.

Overview

5
5
years of professional experience

Work History

Shift Leader

Little Gem Belgium Waffles
Berkeley, CA
12.2021 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Oversaw employee performance to ensure adherence to company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Team Member

In-N-Out Burger
El Segundo, CA
10.2019 - 08.2023
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers and fries according to restaurant standards.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Complied with all local health codes and regulations concerning food preparation and handling.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

High School Diploma -

Hawthorne Math And Science Academy
Hawthorne, CA
06-2021

Bachelor of Science - Nutritional Science- Physiology And Metabolism

University of California, Berkeley
Berkeley, CA

Skills

  • POS System Operation
  • Team Leadership
  • Excellent multi-tasker
  • Delivers exceptional customer service
  • Conflict resolution techniques
  • Meal Preparation
  • Money Handling
  • Engaging personality
  • Reliable and punctual
  • Proven leader
  • FLUENT IN SPANISH
  • Comfortable standing for long time periods
  • Reliable team worker

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Custom

References available upon request.

Timeline

Shift Leader

Little Gem Belgium Waffles
12.2021 - Current

Team Member

In-N-Out Burger
10.2019 - 08.2023

High School Diploma -

Hawthorne Math And Science Academy

Bachelor of Science - Nutritional Science- Physiology And Metabolism

University of California, Berkeley

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Fatima Jimenez