Fatima Kakay
Wake Forest,NC
Summary
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Crew Member
Amazon
Garner, NC
10.2020 - Current
- Worked well with teammates and accepted coaching from management team.
- Maintained energy and enthusiasm in fast-paced environment.
- Separated damaged items from functional ones before placing on shelves.
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Maintained safety and efficiency to maximize overall productivity and increase stowing rates by 85%.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Hostess/Server Assistant
Village Grill
Raleigh, NC
01.2020 - 10.2021
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Crew Member
Moes Southwest Grill
Raleigh, NC
11.2019 - 02.2020
- Performed shift change tasks each day to keep store efficient and neat.
- Operated as full-service food provider in Moes establishment by taking orders, preparing meals and collecting payments.
- Maintained clean, sanitized and well-organized food preparation zones.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Rolesville High School
Rolesville, NC 08.2016 - 06.2020
Biology
Wake Technical Community College
Raleigh, NC 06.2020 - Current
Skills
Hospitality service expertise
Telephone etiquette
Stocking and replenishing
Cash Handling
Interactive communication skills
Sales expertise
Menu memorization
Verbal and written communication
Performance improvement
Point of sale knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Crew Member
Amazon
10.2020 - Current
Biology
Wake Technical Community College
06.2020 - Current
Hostess/Server Assistant
Village Grill
01.2020 - 10.2021
Crew Member
Moes Southwest Grill
11.2019 - 02.2020
High School Diploma -
Rolesville High School
08.2016 - 06.2020