Fatima Mahmood
Newburgh,NY
Summary
Dependable professional with a solid background in retail and healthcare. Known for improving customer satisfaction through effective communication and meticulous attention to detail, while managing daily operations and ensuring client comfort and safety.
Overview
4
4
Languages
10
10
years of professional experience
Work History
Health Care Aide
Private
10.2024 - 08.2026
- Monitored client health conditions and reported changes to healthcare professionals.
- Assisted clients with daily living activities and mobility support.
- Provided personal care to clients, ensuring comfort and safety.
- Delivered compassionate care while maintaining professionalism and confidentiality to preserve patient dignity and trust.
Retail Sales Associate / Store Manager Assistant
Hemp Farm
New Windsor, New York
06.2023 - 10.2024
- Oversaw daily operations, including inventory management, customer service, sales, opening/closing procedures, and cash reconciliation to ensure seamless store functionality.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Assisted customers in selecting hemp products and providing product information.
- Maintained clean and organized sales floor displays for optimal customer experience.
Financial Transactions/Customer Service Manager
Valero Gas Station
Brewster, New York
09.2021 - 05.2023
- Processed cash and card transactions, balanced registers, maintaining accurate financial records, ensured customer satisfaction through attentive service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Babysitter
Private
Newburgh, New York
04.2016 - 08.2021
- Supervised children during activities and ensured their safety at all times.
- Planned engaging games and educational activities to promote learning and development.
- Delivered reliable childcare while fostering strong trust with families.
- Communicated effectively with parents regarding children's needs and daily routines.
Education
Bachelor of Science - Finance
SUNY New Paltz
New Paltz, NY05-2027
Associate of Applied Science - Business Management
Dutchess Community College
Poughkeepsie, NY01-2024
High School Diploma -
Newburgh Free Academy
Newburgh, NY06-2021
Skills
- Customer Service
- Sales
- Product Knowledge
- Cash Handling
- Financial Transactions
- Retail Operations
- Inventory management
- Microsoft Office
- Attention to Detail
- Problem Solving
- Teamwork
- Communication
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Full Professional
Turkish
Limited
Timeline
Health Care Aide
Private
10.2024 - 08.2026
Retail Sales Associate / Store Manager Assistant
Hemp Farm
06.2023 - 10.2024
Financial Transactions/Customer Service Manager
Valero Gas Station
09.2021 - 05.2023
Babysitter
Private
04.2016 - 08.2021
Bachelor of Science - Finance
SUNY New Paltz
Associate of Applied Science - Business Management
Dutchess Community College
High School Diploma -
Newburgh Free Academy