FATIMA MERZA
Canton
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Dental Art Clinic
05.2022 - 08.2025
- Prepared patients for treatment by verifying medical histories, recording vital signs, and providing education on procedures, oral hygiene, and post-operative care.
- Assisted general and oral surgeons with a wide range of procedures, including cosmetic dentistry, implants, orthodontics, crowns, bridges, fillings, root canals, extractions, bone grafts, and oral surgeries.
- Provided chairside support by preparing treatment rooms, managing instruments, maintaining sterile technique, and ensuring compliance with OSHA and infection-control standards.
- Maintained accurate electronic patient records, managed patient flow, and coordinated with dentists, specialists, hygienists, and administrative staff to ensure efficient clinic operations.
- Monitored dental inventory and supplies while delivering compassionate, patient-centered care to promote comfort and positive treatment experiences.
Medical Assistant / Chiropractic Assistant
Aligned Chiropractic
09.2022 - 06.2024
- Assisted chiropractors with patient care by preparing patients for treatment, providing therapeutic soft tissue massage, and applying heat therapy.
- Scheduled and managed patient appointments while maintaining accurate patient records and documentation.
- Served as a translator/interpreter for patients with limited English proficiency to facilitate clear communication with healthcare providers.
- Educated patients on treatment procedures and follow-up care while delivering compassionate, patient-centered support.
- Maintained clean, organized treatment rooms and ensured equipment was prepared for efficient daily clinic operations.
Medical Assistant
Infinity Physical Therapy Clinic
10.2022 - 05.2024
- Assisted physical therapists with patient care by preparing treatment areas, guiding patients through therapeutic exercises, and applying heat and cold therapy.
- Monitored patient progress, documented treatment updates, and maintained accurate medical records.
- Scheduled appointments, coordinated follow-up visits, and supported front-office operations, including patient intake and insurance verification.
- Educated patients on home exercise programs and treatment plans to support rehabilitation and recovery.
- Maintained a clean, safe clinical environment and provided translation/interpreter services for patients with limited English proficiency.
Education
Bachelor of Sciences - Public Health
University of Michigan
Dearborn, Michigan2024
Skills
- Working knowledge of medical and clinical terminology
- Excellent communication skills, multitasking, and strong work ethic
- Ability to handle difficult situations and maintain positive communication
- Excellent social skills, ability to work with a team, and thrive in a fast-paced environment
- Strong computer skills, including Microsoft Office, Windows, internet research, document scanning, and printing
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Medical Assistant
Infinity Physical Therapy Clinic
10.2022 - 05.2024
Medical Assistant / Chiropractic Assistant
Aligned Chiropractic
09.2022 - 06.2024
Dental Assistant
Dental Art Clinic
05.2022 - 08.2025
Bachelor of Sciences - Public Health
University of Michigan