Fatima Mohamed
Reston,VA
Summary
Motivated graduate with a strong foundation in information technology and a background in retail guest services. Efficient in leveraging technology to enhance productivity and customer satisfaction. Enthusiastic to use technical insight and customer service expertise in making a significant contribution within the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Whole Food Market
Reston, Virginia
05.2024 - Current
- Greeting customers, answering questions, and providing product knowledge.
- Preparing baked goods such as cakes, cookies, donuts, and other pastries according to recipes.
Cashier - Guest Service
Target Corporation
Reston, Virginia
11.2015 - 08.2019
- Customer handling and satisfaction
- Supervised employees and handled cash registers
- Regulated returns and refunds
- Diagnosed connectivity and performed reboot servers at self-checkout
- Answering customer inquiries
- Managed prices or descriptive signs on merchandise or floor.
Education
Associate of Science/Information Technology -
Northern Virginia Community College
Annandale, VirginiaBachelor of Science/Information Technology -
George Mason University
Fairfax, VirginiaSkills
- Problem-solving
- Customer service practice and procedures
- Knowledge of security practices
- Technical support
- Knowledge of Operating Systems
- Time management
Certification
CompTIA Security Plus Certification - expected March 2026
Timeline
Bakery Clerk
Whole Food Market
05.2024 - Current
Cashier - Guest Service
Target Corporation
11.2015 - 08.2019
Associate of Science/Information Technology -
Northern Virginia Community College
Bachelor of Science/Information Technology -
George Mason University