Fatima Rangel
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
To Go Specialist
Olive Garden Restaurant
06.2023 - 10.2023
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Checked personal identifications during alcohol sales.
Pharmacy Technician
PillPack Pharmacy
06.2022 - 05.2023
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Restocked automated medication dispensing equipment.
- Learning Ambassador - Accurately and effectively train new hires in learning paths to succeed in their roll, answering any and all questions and following up continuously.
Baker
The Cheesecake Factory
04.2022 - 08.2023
- Complied with health and safety codes to protect staff and customers.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
Pharmacy Technician
Seattle Children's Hospital
08.2021 - 05.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Pharmacy Technician Intern
Kaiser Permanente
04.2021 - 05.2021
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
Sales Associate
Best Buy
08.2019 - 05.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Hostess
The Melting Pot Restaurants Inc.
07.2018 - 07.2019
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Cross Trained for Food Runner and Busser
Education
Certificate - Pharmacy
Pima Medical Institute
Renton, WA05.2021
Skills
- Inventory Management
- Verbal and Written Communication
- Detail-Oriented
- Answering and Routing Calls
- Prioritization and Organization
- Personable and Friendly
- Food Safety and Sanitation
- Opening and Closing Skills
- Spanish Interpreting
Timeline
To Go Specialist
Olive Garden Restaurant
06.2023 - 10.2023
Pharmacy Technician
PillPack Pharmacy
06.2022 - 05.2023
Baker
The Cheesecake Factory
04.2022 - 08.2023
Pharmacy Technician
Seattle Children's Hospital
08.2021 - 05.2022
Pharmacy Technician Intern
Kaiser Permanente
04.2021 - 05.2021
Sales Associate
Best Buy
08.2019 - 05.2021
Hostess
The Melting Pot Restaurants Inc.
07.2018 - 07.2019
Certificate - Pharmacy
Pima Medical Institute
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