FATIMA SHEIKH
Santa Clara
Summary
Dedicated higher education professional with over 3 years of experience in student services, program development, and cross-functional collaboration. Proven track record of enhancing student success through personalized support, data-informed decision-making, and proactive stakeholder engagement.
Overview
13
13
years of professional experience
Work History
Assistant Director, MS Programs
GRADUATE BUSINESS PROGRAMS, SANTA CLARA UNIVERSITY
07.2022 - Current
- Lead and manage daily operations for MS Programs student services, including supervision of student workers and collaboration with faculty and departments throughout the campus.
- Support a diverse student body by addressing academic and personal issues through advising, record maintenance, and connecting students to relevant campus resources.
- Advise the Senior Director on student-related matters, providing recommendations for changes and initiatives that enhance the student experience and support student success while maintaining highest levels of confidentiality.
- Successfully organize and oversee student events including new student orientation, workshops, student engagement events while optimizing resource allocation to reduce cost compared to previous years.
- Assist with graduation including Dean’s Reception, commencement ceremony and degree conferral.
- Collaborate with admissions and utilize Slate to support retention efforts and proactively prevent student melt following matriculation.
- Develop and implement policies and practices to maximize student success including the creation of two new workshops for incoming and current Graduate Students.
- Yearly managed the revision of the Graduate Business Programs student handbook and helped write new policies that students would abide by.
- Researched and strategically partnered with stakeholders, including Marketing, to launch an Experiential Learning website for MS students, enhancing resource accessibility and the student experience.
- Primary reference and point of contact for both students and departments within the GBP office, providing expert guidance and facilitating effective communication across teams.
Instructional Aide
DISCOVERY CHARTER SCHOOL
09.2021 - 06.2022
- Implement strategies to foster positivity and adapt coursework for student growth and goal achievement.
- Collaborate with teachers and RSP to meet IEP goals when needed.
- Support students’ personal, social, and academic needs.
- Maintain confidentiality regarding students’ special needs.
Board of Review Coordinator
BOYSCOUTS TROOP 399
12.2019 - 06.2022
- Oversee scheduling and conducting of the reviews for entire scouts’ advancement.
- Created and maintain schedule for adult reviewer signup to coincide with scouts created calendar.
- Provide administrative support to scoutmaster by helping maintain records with scout’s current ranks.
Registrar
ISLAMIC SCHOOL OF SILICON VALLEY
08.2013 - 10.2017
- Maintained school database in Excel and generated class lists to support teachers.
- Interfaced with parents, answering inquiries and building strong relationships.
- Managed enrollment funds, issued receipts, and provided regular updates to the board.
- Organized, delegated, and hosted school functions throughout the year.
Realtor
INTERO REAL ESTATE SERVICES
01.2012 - 01.2016
- Provided clients with resources tailored to their needs.
- Easily multitask and organized various paperwork and documents related to the business.
Education
Bachelor of Science - Psychology, Ancient Studies
Santa Clara University
Santa Clara, CA03.2007
Skills
- Microsoft Suite, Google Suite, Canva, SLATE
Timeline
Assistant Director, MS Programs
GRADUATE BUSINESS PROGRAMS, SANTA CLARA UNIVERSITY
07.2022 - Current
Instructional Aide
DISCOVERY CHARTER SCHOOL
09.2021 - 06.2022
Board of Review Coordinator
BOYSCOUTS TROOP 399
12.2019 - 06.2022
Registrar
ISLAMIC SCHOOL OF SILICON VALLEY
08.2013 - 10.2017
Realtor
INTERO REAL ESTATE SERVICES
01.2012 - 01.2016
Bachelor of Science - Psychology, Ancient Studies
Santa Clara University
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