FATIMA SHEIKH
Santa Clara
Summary
Dedicated higher education professional with over 3 years of experience in student services, program development, and cross-functional collaboration. Proven track record of enhancing student success through personalized support, data-informed decision-making, and proactive stakeholder engagement.
Overview
13
13
years of professional experience
Work History
Assistant Director, MS Programs
GRADUATE BUSINESS PROGRAMS, SANTA CLARA UNIVERSITY
Santa Clara, CA
07.2022 - Current
- Lead and manage daily operations for MS Programs student services, including supervision of student workers and collaboration with faculty and departments throughout the campus.
- Support a diverse student body by addressing academic and personal issues through advising, record maintenance, and connecting students to relevant campus resources.
- Advise the Senior Director on student-related matters, providing recommendations for changes and initiatives that enhance the student experience and support student success while maintaining highest levels of confidentiality.
- Successfully organize and oversee student events including new student orientation, workshops, student engagement events while optimizing resource allocation to reduce cost compared to previous years.
- Assist with graduation including Dean’s Reception, commencement ceremony and degree conferral.
- Collaborate with admissions and utilize Slate to support retention efforts and proactively prevent student melt following matriculation.
- Develop and implement policies and practices to maximize student success including the creation of two new workshops for incoming and current Graduate Students.
- Yearly managed the revision of the Graduate Business Programs student handbook and helped write new policies that students would abide by.
- Researched and strategically partnered with stakeholders, including Marketing, to launch an Experiential Learning website for MS students, enhancing resource accessibility and the student experience.
- Primary reference and point of contact for both students and departments within the GBP office, providing expert guidance and facilitating effective communication across teams.
Instructional Aide
DISCOVERY CHARTER SCHOOL
San Jose, CA
09.2021 - 06.2022
- Implement strategies to foster positivity and adapt coursework for student growth and goal achievement.
- Collaborate with teachers and RSP to meet IEP goals when needed.
- Support students’ personal, social, and academic needs.
- Maintain confidentiality regarding students’ special needs.
Board of Review Coordinator
BOYSCOUTS TROOP 399
Santa Clara, CA
12.2019 - 06.2022
- Oversee scheduling and conducting of the reviews for entire scouts’ advancement.
- Created and maintain schedule for adult reviewer signup to coincide with scouts created calendar.
- Provide administrative support to scoutmaster by helping maintain records with scout’s current ranks.
Registrar
ISLAMIC SCHOOL OF SILICON VALLEY
Palo Alto, CA
08.2013 - 10.2017
- Maintained school database in Excel and generated class lists to support teachers.
- Interfaced with parents, answering inquiries and building strong relationships.
- Managed enrollment funds, issued receipts, and provided regular updates to the board.
- Organized, delegated, and hosted school functions throughout the year.
Realtor
INTERO REAL ESTATE SERVICES
Saratoga, CA
01.2012 - 01.2016
- Provided clients with resources tailored to their needs.
- Easily multitask and organized various paperwork and documents related to the business.
Education
Bachelor of Science - Psychology, Ancient Studies
Santa Clara University
Santa Clara, CA03.2007
Skills
- Microsoft Suite, Google Suite, Canva, SLATE
Timeline
Assistant Director, MS Programs
GRADUATE BUSINESS PROGRAMS, SANTA CLARA UNIVERSITY
07.2022 - Current
Instructional Aide
DISCOVERY CHARTER SCHOOL
09.2021 - 06.2022
Board of Review Coordinator
BOYSCOUTS TROOP 399
12.2019 - 06.2022
Registrar
ISLAMIC SCHOOL OF SILICON VALLEY
08.2013 - 10.2017
Realtor
INTERO REAL ESTATE SERVICES
01.2012 - 01.2016
Bachelor of Science - Psychology, Ancient Studies
Santa Clara University