Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatima Alejandra Chavez Solorzano

Silver Spring,MD

Summary

Dynamic manager with proven success at Wingstop, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and open communication. Skilled in time management and multitasking, fostering a productive environment while ensuring high-quality service delivery. Bilingual communicator dedicated to employee engagement and operational excellence.

Overview

3
3
years of professional experience

Work History

Manager

Wingstop
06.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employee's and Patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Wheaton High School
12401 Dalewood Dr, Silver Spring, MD 20906
06-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Multitasking Abilities
  • Active listening
  • Bilingual

Languages

English
Full Professional

Timeline

Manager

Wingstop
06.2022 - Current

High School Diploma -

Wheaton High School
Fatima Alejandra Chavez Solorzano